Job Title: Customer Relationship Executive (CRE) Department: Sales & Marketing Industry: Steel Door Manufacturing Location: Kottakkal Job Summary The Customer Relationship Executive (CRE) will be responsible for maintaining strong relationships with clients, addressing inquiries, managing orders, and ensuring customer satisfaction throughout the sales and delivery process. The role bridges communication between customers, the production team, and the sales department to ensure timely service and support. Key Responsibilities Handle inbound and outbound customer communication (calls, emails, and in-person visits). Respond to product inquiries, quotations, and order follow-ups. Maintain a database of customers, enquiries, and sales leads. Coordinate with production and logistics teams to ensure timely delivery of doors and accessories. Manage customer complaints and ensure quick resolution in coordination with the Quality/Service team. Prepare reports on customer satisfaction and feedback. Develop and maintain long-term relationships with key clients and dealers. Education Qualifications Bachelor’s or master’s degree in business administration, Marketing, or related field. Experience 0-2 years of experience in customer service or sales, preferably in the building materials, hardware, or manufacturing sector. (B2B experience is a plus) Skills Required Strong communication and interpersonal skills. Customer service orientation with problem-solving ability. Ability to multitask and coordinate with sales & production teams. Good knowledge of MS Office and any CRM software. Fluency in English and Malayalam preferred. Job Type: Full - time Pay ₹10,000.00 - ₹15000 per month Employee Benefits Supportive and collaborative work environment that fosters respect, teamwork, and open communication. Opportunities for continuous learning and professional development. Career-building initiatives designed to enhance skills and promote growth. Commitment to helping employees build a strong career foundation. A culture that values shared success and individual contribution. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person
Job Title: Customer Relationship Executive (CRE) Department: Sales & Marketing Industry: Steel Door Manufacturing Location: Kottakkal Job Summary The Customer Relationship Executive (CRE) will be responsible for maintaining strong relationships with clients, addressing inquiries, managing orders, and ensuring customer satisfaction throughout the sales and delivery process. The role bridges communication between customers, the production team, and the sales department to ensure timely service and support. Key Responsibilities Handle inbound and outbound customer communication (calls, emails, and in-person visits). Respond to product inquiries, quotations, and order follow-ups. Maintain a database of customers, enquiries, and sales leads. Coordinate with production and logistics teams to ensure timely delivery of doors and accessories. Manage customer complaints and ensure quick resolution in coordination with the Quality/Service team. Prepare reports on customer satisfaction and feedback. Develop and maintain long-term relationships with key clients and dealers. Education Qualifications Bachelor’s or master’s degree in business administration, Marketing, or related field. Experience 0-2 years of experience in customer service or sales, preferably in the building materials, hardware, or manufacturing sector. (B2B experience is a plus) Skills Required Strong communication and interpersonal skills. Customer service orientation with problem-solving ability. Ability to multitask and coordinate with sales & production teams. Good knowledge of MS Office and any CRM software. Fluency in English and Malayalam preferred. Job Type: Full - time Pay ₹10,000.00 - ₹15000 per month Employee Benefits Supportive and collaborative work environment that fosters respect, teamwork, and open communication. Opportunities for continuous learning and professional development. Career-building initiatives designed to enhance skills and promote growth. Commitment to helping employees build a strong career foundation. A culture that values shared success and individual contribution. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person
Job Title: Business Development Executive (BDE) Department: Sales & Marketing Reporting To: Business Development Manager Location: Malappuram Job Summary: The Business Development Executive (BDE) plays a key role in expanding the company’s client base and driving sales growth in the steel door and windows segment. The position involves identifying potential clients, conducting site and client visits, coordinating with internal teams for project proposals, and maintaining strong customer relationships to ensure long-term business success. Key Responsibilities (KRAs): Identify and develop new business opportunities in the residential, commercial, and industrial segments. Conduct regular site visits to assess project requirements and coordinate with contractors, architects, and project managers. Schedule and attend client meetings to present product features, specifications, and technical solutions. Collaborate with internal teams (Design, Estimation, and Production) to prepare and deliver customized quotations and proposals. Maintain strong post-sales relationships to ensure customer satisfaction and repeat business. Prepare and share daily, weekly, and monthly sales activity reports with the Sales BDM. Follow up on inquiries, quotations, and ongoing leads to ensure timely closures. Participate in marketing and promotional campaigns, exhibitions, and events. Monitor competitor activities, pricing, and market trends for business insights. Achieve or exceed assigned sales and revenue targets. Requirements: Educational Qualification Bachelor’s Degree preferably in Business Administration , Marketing or related field Experience 0–3 years of experience in sales or business development , preferably in architectural products . Additional Skills Required Strong communication, negotiation, and presentation skills. Ability to read and understand drawings and project specifications (preferred). Excellent client interaction and site coordination skills. Proficiency in MS Office, CRM, and reporting tools. Willingness to travel extensively for site inspections and client meetings . Employee Benefits Supportive and collaborative work environment that fosters respect, teamwork, and open communication. Opportunities for continuous learning and professional development. Career-building initiatives designed to enhance skills and promote growth. Commitment to helping employees build a strong career foundation. A culture that values shared success and individual contribution. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person
Job Title: Purchase Head Industry: Steel door manufacturing. Location: Kadampuzha, Malappuram Job Summary: The Vendor Purchase Head is responsible for managing the end-to-end procurement process — from identifying and evaluating vendors to ensuring timely and cost-effective purchase of materials and services as per production and inventory requirements. The role requires strong negotiation, coordination, and documentation skills to maintain smooth purchasing operations and vendor relations. Key Responsibilities: Identify, evaluate, and onboard reliable vendors and suppliers for raw materials and hardware. Review and process purchase requests received from the Inventory Controller based on production and stock requirements. Discuss major purchase decisions, vendor selections, and price approvals with senior management or authorized personnel. Negotiate terms, pricing, and delivery schedules to ensure best value procurement. Maintain and update vendor records, contracts, and purchase documentation. Coordinate with inventory, accounts, and production departments for smooth supply flow and payment processing. Ensure timely follow-up and delivery of ordered goods to avoid production delays. Requirements: Education Bachelor’s degree in business administration, Supply Chain Management, Finance or other related fields. Experience: 1-2 years of Proven experience in purchasing, procurement, or vendor management (manufacturing sector preferred). Skills Required: Strong negotiation, communication, and analytical skills. Proficiency in MS Office and ERP systems. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Work Location: In person
Job Title: Business Development Executive (BDE) Department: Sales & Marketing Reporting To: Business Development Manager Location: Malappuram Job Summary: The Business Development Executive (BDE) plays a key role in expanding the company’s client base and driving sales growth in the steel door and windows segment. The position involves identifying potential clients, conducting site and client visits, coordinating with internal teams for project proposals, and maintaining strong customer relationships to ensure long-term business success. Key Responsibilities (KRAs): Identify and develop new business opportunities in the residential, commercial, and industrial segments. Conduct regular site visits to assess project requirements and coordinate with contractors, architects, and project managers. Schedule and attend client meetings to present product features, specifications, and technical solutions. Collaborate with internal teams (Design, Estimation, and Production) to prepare and deliver customized quotations and proposals. Maintain strong post-sales relationships to ensure customer satisfaction and repeat business. Prepare and share daily, weekly, and monthly sales activity reports with the Sales BDM. Follow up on inquiries, quotations, and ongoing leads to ensure timely closures. Monitor competitor activities, pricing, and market trends for business insights. Requirements: Educational Qualification Bachelor’s Degree preferably in Business Administration , Marketing or related field Experience 0–1years of experience in sales or business development , preferably in architectural products . Additional Skills Required Strong communication, negotiation, and presentation skills. Ability to read and understand drawings and project specifications (preferred). Excellent client interaction and site coordination skills. Proficiency in MS Office, CRM, and reporting tools. Willingness to travel for site inspections and client meetings . Employee Benefits Supportive and collaborative work environment that fosters respect, teamwork, and open communication. Opportunities for continuous learning and professional development. Career-building initiatives designed to enhance skills and promote growth. Commitment to helping employees build a strong career foundation. A culture that values shared success and individual contribution. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person
Job Title: Business Development Executive (BDE) Department: Sales & Marketing Reporting To: Business Development Manager Location: KOTTAKKAL Job Summary: The Business Development Executive (BDE) plays a key role in expanding the company’s client base and driving sales growth in the steel door and windows segment. The position involves identifying potential clients, conducting site and client visits, coordinating with internal teams for project proposals, and maintaining strong customer relationships to ensure long-term business success. Key Responsibilities (KRAs): Identify and develop new business opportunities in the residential, commercial, and industrial segments. Conduct regular site visits to assess project requirements and coordinate with contractors, architects, and project managers. Schedule and attend client meetings to present product features, specifications, and technical solutions. Collaborate with internal teams (Design, Estimation, and Production) to prepare and deliver customized quotations and proposals. Maintain strong post-sales relationships to ensure customer satisfaction and repeat business. Prepare and share daily, weekly, and monthly sales activity reports with the Sales BDM. Follow up on inquiries, quotations, and ongoing leads to ensure timely closures. Monitor competitor activities, pricing, and market trends for business insights. Requirements: Educational Qualification Bachelor’s Degree preferably in Business Administration , Marketing or related field Experience 0–1years of experience in sales or business development , preferably in architectural products . Additional Skills Required Strong communication, negotiation, and presentation skills. Ability to read and understand drawings and project specifications (preferred). Excellent client interaction and site coordination skills. Proficiency in MS Office, CRM, and reporting tools. Willingness to travel for site inspections and client meetings . Employee Benefits Supportive and collaborative work environment that fosters respect, teamwork, and open communication. Opportunities for continuous learning and professional development. Career-building initiatives designed to enhance skills and promote growth. Commitment to helping employees build a strong career foundation. A culture that values shared success and individual contribution. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Work Location: In person