Tyre Complaint Inspector

Key Responsibilities:

• Conduct physical inspections of tyres to assess defects, wear patterns, and damages.

• Identify manufacturing, operational, or usage-related issues in tyres.

• Document findings and prepare detailed inspection reports

Role Expectations:

• Accuracy of Inspection Reports: Ensure precise identification and documentation of tyre defects and issues.

• Turnaround Time for Complaint Resolution: Complete inspections and submit reports within the defined time frame.

• Quality of Root Cause Analysis: Accurately determine the cause of tyre failures and suggest corrective actions.

• Customer Satisfaction Score: Maintain a high level of satisfaction by addressing customer concerns effectively.

• Compliance with Industry Standards: Ensure inspections adhere to company and regulatory quality standards.

• Number of Tyre Inspections Conducted: Meet or exceed the target number of inspections per month.

• Corrective Action Implementation Rate: Ensure recommended corrective actions are effectively executed and followed up.

• Reduction in Repeat Complaints: Work towards minimizing recurring tyre complaints through accurate issue resolution.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹24,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Work Location: In person