Posted:1 month ago|
Platform:
Hybrid
Full Time
IBM Tivoli Workload Scheduler
Secondary Skill: Shell Script
Job Description:
Provide input and perform tasks during the implementation and upgrade of Batch Application software components.
Assist in the management of access protocols related to Batch Applications.
Assist the solutions engineering consultant in analysing Batch requirements and developing solutions.
Research of potential system solutions; including evaluating Batch application products and services.
Identify the root cause of Batch Application outage and performance issues. Recommend and apply corrective actions in response to these issues.
Work independently on medium-scale and complexity projects or problem-solving exercises.
Take corrective action as needed based on an understanding how SLAs are built; monitored; and measured. May provide technical coaching or assistance to solutions engineer.
Under the direction of the Solutions Engineering Consultant; work as a member of a large; complex project team.
Work on projects without day-to-day direction. Provide regular and accurate updates related to the progress of these projects.
Open; apply changes and close problem tickets with Batch Application vendor.
Participate in P1/P2/P3 troubleshooting calls as required on behalf of the Batch Applications team. Create and distribute detailed RCA as needed following these calls.
Accept and work intake and Incident tickets related to the Batch Applications.
Be available for on-call rotation.
Works collaboratively with other IT functions.
Other duties as assigned.
Must work in US Business Hours and Flexible for Shift operations.
Capgemini
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