Location: Mumbai (Full-time) About the company: Trustvid is an AI-powered martech platform helping brands elevate communication through personalised video experiences. We empower brands to scale personalised video messaging via Whatsapp using dynamic AI-generated videos, combining brand storytelling with real-time data. Role overview: We are looking for a high-energy, self-motivated Marketing & Customer Success Associate to work directly with the Marketing Manager on content marketing, client servicing, campaign coordination, and operational support. This is an exciting opportunity for someone who wants to learn the inner workings of a fast-growing martech product and grow with it. Key Responsibilities: Marketing & content support Assist in content planning and execution for Trustvid across LinkedIn, emails, and decks Support creation of use-case driven marketing collateral and case studies Collaborate with design/video teams for storyboards, edits, and creatives Research competitors and market trends for product positioning Client management & success Act as a point of contact for client onboarding, queries, and basic training Work closely with clients to help them identify use cases and apply our platform effectively Gather and consolidate client feedback for product and marketing improvements Manage WhatsApp/Email follow-ups, video campaign progress tracking, and report sharing Operational & admin tasks Coordinate with clients and internal teams for contract, invoice, and NDA formalities Schedule demos, training, and check-in meetings as per client lifecycle stage Maintain CRM records and documentation (Notion/Sheets-based workflows) Ideal candidate: 1–3 years of experience in client servicing, marketing, or customer success Exposure to video production, creative services, or SaaS platforms is a big plus Excellent communication (written & spoken), with a keen sense for visual storytelling Strong coordination skills – can juggle tasks, timelines, and follow-ups independently Comfortable working in a fast-paced, startup-style environment Bonus if experienced with tools like Canva, Notion, Apollo io, Mailchimp, Google suite, or Hubspot Why join us: Be part of the core team shaping a powerful AI product from ground-up Work closely with the founders, Marketing & Sales & tech team to gain multi-functional exposure across marketing, sales, and product Flexible working style, open culture, and a high-learning environment Opportunity to grow into a Customer success manager or Product marketing role To Apply: Send your resume along with a short note on why you’d like to work at TrustVid to jobs@trustvid.ai Important: Before applying, explore our website and the attached PPT thoroughly to understand what Trustvid does. We’re a high-conviction team and we’re looking for someone who genuinely gets our product and wants to help scale it. If you don’t fully understand the offering based on the available content, come prepared with: A clear list of questions you have, and/or Suggestions on how we could improve our communication to make it more effective for first-time visitors. Only candidates who show initiative, understanding, or critical thinking will be shortlisted.
Job title: Sales & Marketing All-Rounder Location: Mumbai (Full-time) In-office + Field Sales Meetings About the company: Trustvid is an AI-powered martech platform helping brands elevate communication through personalised video experiences. We empower brands to scale personalised video messaging via Whatsapp using dynamic AI-generated videos, combining brand storytelling with real-time data. Were a fast-growing startup building the future of trust-led marketing and were looking for someone to grow with us. About the role: Were hiring a Junior Sales Associate to support our lead generation, outreach, and client-facing sales activities. This role is ideal for someone with 12 years of sales or business development experience (or strong internship exposure) who wants to learn how to sell AI products in the B2B space. Youll work directly with our founding team and senior sales members to: Identify new prospects Schedule and attend meetings with senior stakeholders (CMOs, CEOs, Founders) Visit clients on field and sell packages of the product Assist in product demos and proposal follow-ups Learn the full sales cycle from outreach to closing Key Responsibilities: Lead Generation & Outreach Build targeted lead lists across industries like real estate, BFSI, real estate developers, manufacturing, etc. Use LinkedIn, Apollo, Google Sheets, referrals, and outreach tools to identify and reach potential clients Write and send cold messages, email scripts, and WhatsApp intros under supervision Follow up on inbound leads and keep track of outreach results Sales Support & Meetings Schedule and prepare for demo meetings with decision-makers Attend client meetings Take notes, share recap emails, and track action items post-meeting Help customize proposals, pitch decks, and case studies as needed On-Ground Client Interaction Attend client offices, expos, or events (mostly in Mumbai) when needed Represent Trustvid professionally in in-person settings Support during pilot campaigns by coordinating between internal and client teams CRM & Admin Update CRM tools, Notion dashboards, and sales trackers regularly Coordinate contracts, NDAs, invoices, and basic sales documentation Support senior sales and marketing team with collateral needs and data entry Youre a good fit if you: Have 12 years of experience in sales, business development, or client servicing Are confident, presentable, and comfortable speaking to clients over video calls or in-person Are excited by AI, martech, or SaaS sales and want to learn in a startup environment Can write clear messages and follow up diligently with leads Are fluent in English (spoken and written) and comfortable with basic Excel/Sheets Are eager to grow into a full-cycle sales role in 612 months Bonus points: Know how to use tools like LinkedIn SalesNav, Apollo, Notion, or Mailchimp Have worked at an agency or startup before Understand B2B buying processes or have pitched to businesses before Why Join Trustvid Work closely with the founders and leadership team Get real exposure to high-level meetings and enterprise sales processes Join a fast-growing AI company and learn product-led growth hands-on Friendly, open, and high-learning culture where youll be trusted with real ownership Career path to become a Sales Executive, Customer Success Manager, or Product Marketing Associate Show more Show less