Trust & Safety Associate

Skill required:

Application & Developer Compliance - Operational Audit & Compliance

Designation:

Trust & Safety Associate

Qualifications:

BCA/Any Graduation

Years of Experience:

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

Enables a superior brand experience , accelerates responsible growth and creates a secure environment

What are we looking for

• MySQL
• Generative AI Familiarity with A/B testing/experimentation platforms and their impact on product behavior and reliability 34. Demonstrated experience verifying code rollback effectiveness or validating post-deployment changes 35. Ability to support root cause analysis, including offering hypotheses based on trends, code ownership, and timing 36. Working knowledge of client-server architectures, APIs, and backend systems 37. Regex to filter or extract patterns from logs, payloads, or console outputs during triage 38. JSON for structured config/log formats 38. Python for basic automation or data parsing 38. Writing and optimizing SQL queries 38. Read API specs, inspect request/response formats, and use tools to validate functionality or investigate issues 39. Version control familiarity to review code diffs, analyze change history, and identify regression-introducing commits 40. Demonstrated experience building dashboards to understand service health and related metrics 41. Familiarity with triaging stack traces and identifying patterns via tooling 42. Advanced usage of tagging, automation rules, and triage workflow optimization 43. Experience maintaining SOPs, playbooks, or triage documentation 44. Roles and Responsibilities: Strong situational awareness to understand resolution progress and how to appropriately interact with Engineering who are working on fixes 24. Ability to read and interpret time-series data, dashboards, and detector outputs to identify real regressions vs. noise 25. Experience in software and hardware testing cycles, including different release processes/cadences and the impact of release management on product testing and bug fixes 26. Investigate and report on system behavior using debugging and monitoring tools (e.g., Android Logcat, Xcode Console, Chrome DevTools, Postman, Sentry, and Firebase) 27. Develop clear, concise reporting based on data extracted from metrics dashboards and system health tools (e.g., Looker, Tableau, New Relic) 28. Demonstration of strong analytical, critical thinking, and problem-solving skills in all deliverables 29. Familiarity with how Engineering debug reliability issues, including awareness of what context is most useful 30. Working knowledge of SQL for querying logs, investigating trends, and identifying patterns across bug reports or user sessions 31. Experience interpreting/investigating user-reported issues, troubleshooting, stack traces, QA, crash logs, or other testing-focused, analytical role 32. Ability to synthesize complex metrics, logs, or time series findings into concise summaries tailored to an Engineering audience 33.