📞 Position: Telecaller (Outbound) 🏢 Company: Truckmitr Corporate Services Private Limited 📍 Location: Mangalam Motors TATA Motors Authorised Service Station, Rohtak Road, Surya Nagar, Bahadurgarh, Haryana Fixed Pay: ₹12,000 – ₹18,000 Incentives: Up to ₹3,000 (Based on performance) 🕐 Shift Timings: Day shift (Full-time) Working Days: 6 days a week 📋 Eligibility Criteria: Education: Minimum 12th pass Experience: Freshers can apply Language: Basic English + Hindi Gender: Open to all (Male & Female) 🧾 Key Responsibilities: Make outbound calls to transporters and truck drivers Explain and enroll users on the TruckMitr Mobile Application Guide them through various app features Achieve targets on registrations Maintain call records and update data accurately 🚀 Skills Required: Good verbal communication Convincing and customer-handling skills Basic smartphone/app usage knowledge Target-oriented mindset
Telecalling Team – Job Descriptions1️⃣ Welcome Telecaller (Driver Onboarding)Role Objective: To warmly welcome newly registered drivers, introduce TruckMitr, and guide them through the first steps of app usage. Responsibilities: Call every new driver within 24–48 hours of registration. Explain the benefits of TruckMitr in simple, friendly language. Assist drivers with login, app navigation, and first-time usage. Capture initial queries/issues and escalate if required. Maintain call logs in CRM. KPIs: % of new drivers contacted within 48 hrs. Driver satisfaction during onboarding call. Drop-off reduction in first 7 days. Skills Needed: Fluent in Hindi (regional languages preferred). Warm, empathetic, driver-friendly communication style. Patience and ability to explain step-by-step. 2️⃣ Profile Completion TelecallerRole Objective: To ensure drivers complete their profile with all necessary details, documents, and verification. Responsibilities: Follow up with drivers who haven’t completed their profiles. Guide drivers on uploading Aadhaar, DL, RC, bank details etc. Explain the benefits of verification (more job opportunities). Track completion status and push drivers until 80%+ completion. KPIs: Profile completion rate. Verification success rate. Average time to profile completion. Skills Needed: Detail-oriented, persuasive, and target-driven. Knowledge of KYC/driver documentation. Clear explanation skills. 3️⃣ Training & Engagement TelecallerRole Objective: To push drivers to adopt training videos, quizzes, and gamification features, increasing stickiness on the app. Responsibilities: Call drivers to encourage watching training & safety videos. Promote quizzes, badges, scratch cards, weekly challenges. Explain how coins/rewards benefit drivers. Motivate inactive drivers to return to the app. KPIs: % of drivers completing training modules. Quiz participation rate. Weekly Active Users (WAU). Skills Needed: Motivational and enthusiastic communicator. Ability to build excitement around gamification. Basic digital literacy to explain app functions. 4️⃣ Transporter Support TelecallerRole Objective: To engage transporters, ensure job postings, and match them with the right drivers. Responsibilities: Call transporters to assist with job posting. Explain how to use the app effectively. Match job requirements with available drivers (if Sales Manager unavailable). Collect transporter feedback on drivers. Escalate high-value transporters to Sales Manager. KPIs: Job postings per transporter. Transporter retention rate. Driver-job matching success. Skills Needed: Professional, B2B communication skills. Persuasive to increase transporter postings. Quick problem-solving mindset.
Job Description – Social Media InternCompany: TruckMitr Location: On-site, Noida Sector - 65 Duration: Internship (3–6 months) Stipend: INR 8,000 - INR 12,000 About TruckMitrTruckMitr is a fast-growing platform that connects Indian truck drivers with transporters, providing specialized training, job opportunities, and digital tools to make logistics more efficient. We are building an ecosystem to empower drivers and streamline the transportation sector. Role OverviewWe are looking for a passionate and creative Social Media Intern to join our team. The intern will assist in developing and executing social media strategies, creating engaging content, and enhancing TruckMitr’s online presence across multiple platforms. Key ResponsibilitiesAssist in planning and executing social media campaigns across platforms (Facebook, Instagram, LinkedIn, YouTube, Twitter, etc.) Create, edit, and publish engaging content (posts, reels, videos, stories, graphics) aligned with TruckMitr’s brand voice. Monitor social media channels, engage with followers, and respond to queries in a timely manner. Research trending topics, hashtags, and industry news to increase engagement. Track and analyze performance metrics (reach, impressions, engagement, followers, etc.) and prepare reports. Collaborate with the marketing team to brainstorm new campaign ideas. Assist in managing online communities and building stronger relationships with drivers and transporters. RequirementsPursuing or recently completed a degree/diploma in Marketing, Mass Communication, Digital Media, or a related field. Passionate about social media, digital marketing, and content creation. Basic knowledge of tools like Canva, Photoshop, Illustrator, or video editing software (preferred but not mandatory). Strong written and verbal communication skills in English (knowledge of Hindi/regional languages is a plus). Creative mindset with the ability to think outside the box. Ability to work independently and in a team environment. What We OfferHands-on experience in social media marketing and digital campaigns. Opportunity to work in a dynamic, mission-driven startup environment. Mentorship from experienced professionals in marketing and logistics. A chance to contribute to a platform that is transforming the Indian logistics ecosystem. Certificate of Internship and Letter of Recommendation (based on performance).
Job Description – Mobile Application Developer (React Native) Company: TruckMitr Corporate Services Pvt. Ltd. Location: On-site, Noida Sector - 65 Employment Type: Full-time About TruckMitr At TruckMitr, we are building India’s most trusted platform for drivers and transporters, aiming to revolutionize the logistics and transportation ecosystem. Our focus is on creating innovative, reliable, and high-performance mobile applications that empower drivers and simplify operations for transporters. We thrive in a collaborative environment where creativity meets technical expertise to deliver seamless digital solutions. Role Overview We are seeking a highly skilled Mobile Application Developer with in-depth knowledge and hands-on experience in React Native. The ideal candidate will be responsible for designing, developing, testing, and maintaining mobile applications for Android and iOS platforms, ensuring exceptional performance, user experience, and scalability. Key Responsibilities - Design, develop, and deploy cross-platform mobile applications using React Native. - Collaborate with the UI/UX design and backend teams to implement complex features and integrate APIs seamlessly. - Maintain and enhance existing mobile applications to ensure performance, scalability, and usability. - Write clean, reusable, and testable code following industry best practices and coding standards. - Troubleshoot, debug, and resolve application bugs and performance issues. - Stay updated with the latest mobile development trends, tools, and technologies, especially in React Native and JavaScript frameworks. Required Skills & Qualifications - Proven experience in mobile application development using React Native. - Strong proficiency in JavaScript (ES6+) and understanding of modern frameworks. - Experience with API integration (REST APIs, JSON, data integration). - Hands-on experience in debugging, performance optimization, and troubleshooting. - Familiarity with Git/GitHub for version control and collaboration. - Understanding of UI/UX design principles for mobile applications. - Exposure to native Android (Java/Kotlin) and iOS (Swift/Objective-C) development is a plus. Preferred Skills - Knowledge of collaboration tools (e.g., Jira, Trello, Slack). - Experience with Firebase, push notifications, and real-time data integration. - Familiarity with CI/CD pipelines for mobile app deployments. What We Offer - Competitive salary & performance-based incentives. - Opportunity to build impactful solutions for India’s Trucking sector. - A collaborative, learning-focused, and growth-driven work environment. - Flexible work culture with exposure to cutting-edge technologies.
Telecalling Executive (In-House Calling – TruckMitr) Location: Suite No-G05, Plot No- C-104, Block-C, Sector-65, Noida – 201301 Job Type: Full-Time In Office Salary: ₹15,000 – ₹18,000 per month + Incentives Industry: Logistics / Trucking Technology Experience Level: 0–3 years (Freshers with excellent communication skills are welcome) 🚛 About TruckMitrTruckMitr Corporate Services Pvt. Ltd. is India’s first digital ecosystem for the trucking industry. Our platform connects truck drivers, transporters, and logistics providers by offering job matchmaking, driver verification, digital onboarding, training, and other innovative solutions. We are on a mission to uplift the truck driving community and revolutionize India’s logistics sector with technology. 🎯 Key Responsibilities Outbound & Inbound Calling: Make welcome calls to newly onboarded drivers and transporters within 48 hours of registration. Profile Completion Assistance: Guide users to complete their profiles on the TruckMitr app. Subscription Sales: Explain the app’s premium features and encourage users to subscribe. Driver Verification Support: Help drivers understand the importance of profile verification and assist with the process. Job Matchmaking Support: Coordinate between transporters and drivers to facilitate successful hiring. Data Handling: Accurately update call status, remarks, and outcomes in the CRM. Objection Handling: Resolve user queries and explain the benefits of using the TruckMitr platform. Customer Retention: Follow up with non-converted users to maximize subscriptions and engagement. Feedback Collection: Capture user feedback to help improve the platform and services. ✅ RequirementsExcellent verbal communication skills in Hindi (Basic English is an advantage). Ability to convince & handle objections confidently over the phone. Basic knowledge of using smartphones, apps, and simple computer tools (training will be provided). Previous telecalling/customer service/sales experience is a plus but not mandatory. High energy, self-motivated, and willing to work in a fast-paced startup environment. Comfortable with targets & performance-based incentives. 💡 What We Offer Fixed Salary + Attractive Incentives 💸 Opportunity to be part of a fast-scaling startup disrupting the Indian trucking industry. Professional growth with training, coaching & career development. Friendly and collaborative work culture. 🤝✨ 📌 Work Schedule:6 days working (Monday–Saturday) Timings: 9:30 AM – 6:30 PM (may vary slightly based on calling requirements)