Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at [email protected] Job Type: Full-time Schedule: Night shift Rotational shift Weekend availability Work Location: In person
Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at recruitmentindia@5tekmedical.com Job Type: Full-time Schedule: Night shift Rotational shift Weekend availability Work Location: In person
Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at [email protected] Job Type: Full-time Work Location: In person
Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at recruitmentindia@5tekmedical.com Job Type: Full-time Work Location: In person
Job Title: Medical Biller - Accounts Receivable (AR) Company: 5Tek Medical India Private Limited Location: Mohali, Punjab (On-site) Shift: Night Shift (US Hours) Experience Level: 2+ years (preferred) Job Description: We are looking for an experienced and proactive Medical Biller - AR with expertise in physician billing to join our dynamic team. The role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management. Roles and Responsibilities: Accurately review and resubmit medical claims to insurance companies. Address claim denials and rejections promptly to ensure maximum revenue collection. Proactively follow up on outstanding claims with payers and patients to expedite resolutions. Investigate and resolve discrepancies or denials to maintain a smooth billing cycle. Answer billing-related queries via phone and messaging platforms (e.g., Klara) with professionalism and empathy. Assist patients in understanding their bills, resolving issues, and managing payment plans. Verify and update demographic, guarantor, and insurance information to ensure accurate billing. Maintain meticulous records and documentation for audit and compliance purposes. Adhere to HIPAA guidelines and payer-specific billing requirements. Collaborate with team members to report on claim statuses, billing trends, and resolutions. Required Qualifications and Skills: · Minimum of 2 years' experience in medical billing, AR follow-up, and patient communication in the US healthcare system. · Proficiency in medical billing software (Athena Health Net experience preferred). · Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology. · Ability and willingness to consistently work the Night Shift (US Hours). · Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents. · Empathy and professionalism in handling sensitive patient interactions. · Familiarity with insurance policies specific to Maryland and Virginia (preferred). · Strong analytical and problem-solving abilities. · Knowledge of MS Office (Excel, Word) Education: · Graduate in any discipline (Required). · Certification in Medical Billing or related healthcare training (Preferred). Why Join Us? · Opportunity to work with a US-based healthcare company. · Exposure to advanced medical billing systems and processes. How to Apply: Interested candidates can apply by sending their updated resume to [email protected] or calling 9056710352. Let’s shape the future of healthcare management together! #MedicalBiller #AccountsReceivable #PatientEngagement #NightShift #USHealthcareJobs Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AR: 2 years (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Required) Work Location: In person
Job Title: Medical Biller - Accounts Receivable (AR) Company: 5Tek Medical India Private Limited Location: Mohali, Punjab (On-site) Shift: Night Shift (US Hours) Experience Level: 2+ years (preferred) Job Description: We are looking for an experienced and proactive Medical Biller - AR with expertise in physician billing to join our dynamic team. The role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management. Roles and Responsibilities: Accurately review and resubmit medical claims to insurance companies. Address claim denials and rejections promptly to ensure maximum revenue collection. Proactively follow up on outstanding claims with payers and patients to expedite resolutions. Investigate and resolve discrepancies or denials to maintain a smooth billing cycle. Answer billing-related queries via phone and messaging platforms (e.g., Klara) with professionalism and empathy. Assist patients in understanding their bills, resolving issues, and managing payment plans. Verify and update demographic, guarantor, and insurance information to ensure accurate billing. Maintain meticulous records and documentation for audit and compliance purposes. Adhere to HIPAA guidelines and payer-specific billing requirements. Collaborate with team members to report on claim statuses, billing trends, and resolutions. Required Qualifications and Skills: · Minimum of 2 years' experience in medical billing, AR follow-up, and patient communication in the US healthcare system. · Proficiency in medical billing software (Athena Health Net experience preferred). · Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology. · Ability and willingness to consistently work the Night Shift (US Hours). · Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents. · Empathy and professionalism in handling sensitive patient interactions. · Familiarity with insurance policies specific to Maryland and Virginia (preferred). · Strong analytical and problem-solving abilities. · Knowledge of MS Office (Excel, Word) Education: · Graduate in any discipline (Required). · Certification in Medical Billing or related healthcare training (Preferred). Why Join Us? · Opportunity to work with a US-based healthcare company. · Exposure to advanced medical billing systems and processes. How to Apply: Interested candidates can apply by sending their updated resume to recruitmentindia@5tekmedical.com or calling 9056710352. Let’s shape the future of healthcare management together! #MedicalBiller #AccountsReceivable #PatientEngagement #NightShift #USHealthcareJobs Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AR: 2 years (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Required) Work Location: In person
You are an experienced and proactive Medical Biller - AR with expertise in physician billing, seeking to join a dynamic team at 5Tek Medical India Private Limited in Mohali, Punjab. Your role is crucial in ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management. In this role, you will accurately review and resubmit medical claims to insurance companies, address claim denials and rejections promptly, and investigate discrepancies to maintain a smooth billing cycle. You will also be responsible for answering billing-related queries with professionalism, verifying and updating demographic information, and maintaining meticulous records for audit purposes. To excel in this position, you must have a minimum of 2 years" experience in medical billing, AR follow-up, and patient communication in the US healthcare system. Proficiency in medical billing software, strong knowledge of insurance guidelines and codes, and the ability to work night shifts are essential. Excellent communication skills, empathy, and problem-solving abilities are also required. As a Graduate in any discipline with certification in Medical Billing or related healthcare training, you will have the opportunity to work with a US-based healthcare company, gaining exposure to advanced medical billing systems and processes. If you are ready to shape the future of healthcare management and meet the qualifications mentioned above, you can apply by sending your updated resume to recruitmentindia@5tekmedical.com or calling 9056710352. Join us in this full-time role and enjoy benefits such as health insurance, leave encashment, paid sick time, and provident fund. Relocation to Mohali, Punjab and availability for night shifts are required for this in-person position. Let's work together to make a difference in the healthcare industry!,
Job description Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at hr@5tekmedical.com Job Type: Full-time Work Location: In person Job Type: Full-time Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 9056710352
Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at hr@5tekmedical.com Job Type: Full-time Pay: From ₹20,000.00 per month Experience: Customer service: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person
Job Title: US Payroll Specialist Location: Mohali Work Shift: US Hours Key Responsibilities: ✔Process end-to-end US payroll, ensuring accuracy and compliance with federal, state, and local laws. ✔ Handle payroll taxes, deductions, and benefits administration. ✔Maintain payroll records and resolve discrepancies. ✔ Manage multi-state payroll processing and ensure compliance with wage laws. ✔ Coordinate with HR and Finance teams for payroll-related matters. ✔ Address employee payroll queries and resolve issues promptly. ✔ Prepare payroll reports and assist with audits. Qualifications & Skills: ✅ Experience: 2+ years in US payroll processing. ✅ Strong knowledge of US payroll regulations, tax laws, and compliance. ✅ Hands-on experience with payroll software (ADP, Workday, Gusto, Paycom, or similar). ✅ Excellent attention to detail and problem-solving skills. ✅ Strong communication and analytical abilities. ✅ Ability to manage deadlines in a fast-paced environment. Why Join Us? Competitive salary & benefits package Growth opportunities & professional development A collaborative and inclusive work environment We'd love to hear from you if you’re passionate about payroll and ready to take on a new challenge! Apply now or tag someone who might be interested! Send your resume to [hr@5tekmedical.com] or call on 9056710352. #Hiring #USPayroll #PayrollSpecialist #JobOpening #Careers Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Location: Onsite – Mohali (Phase 8-A) Shift: Night Shift (Mandatory) Apply at: [email protected] About the Role We are seeking a dynamic and detail-oriented Patient Engagement Coordinator/Customer Care Coordinator to join our healthcare support team. This role involves direct interaction with patients , ensuring they receive timely communication, support, and appointment coordination. You’ll act as the first point of contact for patient queries, helping streamline their care journey through effective follow-up and communication. Fresh graduates with strong English and communication skills are welcome to apply. Comprehensive training will be provided. ✅ Key Responsibilities Serve as a liaison between patients and healthcare providers. Manage patient outreach via calls, emails, and text messages to schedule or confirm appointments. Update and manage patient information using Excel, EMR systems (Athena experience preferred), and internal tools . Respond to patient inquiries professionally and empathetically. Collaborate with internal teams to ensure high levels of patient satisfaction and engagement . Maintain accurate records and reports as per departmental KPIs (calls, appointments, follow-ups). Meet daily performance targets and demonstrate strong attendance reliability. Who We’re Looking For Excellent spoken and written English communication skills. Proficiency in Microsoft Office 365 (especially Excel, Outlook, Word). Fast and accurate typing skills (minimum 35 WPM ). Strong multitasking ability and attention to detail. A positive attitude , team player mindset, and willingness to learn. Able to work independently under pressure and meet tight deadlines. Prior experience in customer service or healthcare coordination is a plus (1-3 years preferred). Why Join Us? Opportunity to work in a growing healthcare technology environment . On-the-job training to build technical and soft skills. Positive and supportive work culture. Clear growth paths and performance incentives. Important Requirements Must be available for night shift work (US time zones). Must be able to work onsite in Mohali, Phase 8-A . If you’re passionate about patient care, communication , and want to grow in a fast-paced healthcare environment , we’d love to hear from you. Send your updated resume to: [email protected] Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Work Location: In person
Location: Onsite – Mohali (Phase 8-A) Shift: Night Shift (Mandatory) Apply at: hr@5tekmedical.com About the Role We are seeking a dynamic and detail-oriented Patient Engagement Coordinator/Customer Care Coordinator to join our healthcare support team. This role involves direct interaction with patients , ensuring they receive timely communication, support, and appointment coordination. You’ll act as the first point of contact for patient queries, helping streamline their care journey through effective follow-up and communication. Fresh graduates with strong English and communication skills are welcome to apply. Comprehensive training will be provided. ✅ Key Responsibilities Serve as a liaison between patients and healthcare providers. Manage patient outreach via calls, emails, and text messages to schedule or confirm appointments. Update and manage patient information using Excel, EMR systems (Athena experience preferred), and internal tools . Respond to patient inquiries professionally and empathetically. Collaborate with internal teams to ensure high levels of patient satisfaction and engagement . Maintain accurate records and reports as per departmental KPIs (calls, appointments, follow-ups). Meet daily performance targets and demonstrate strong attendance reliability. Who We’re Looking For Excellent spoken and written English communication skills. Proficiency in Microsoft Office 365 (especially Excel, Outlook, Word). Fast and accurate typing skills (minimum 35 WPM ). Strong multitasking ability and attention to detail. A positive attitude , team player mindset, and willingness to learn. Able to work independently under pressure and meet tight deadlines. Prior experience in customer service or healthcare coordination is a plus (1-3 years preferred). Why Join Us? Opportunity to work in a growing healthcare technology environment . On-the-job training to build technical and soft skills. Positive and supportive work culture. Clear growth paths and performance incentives. Important Requirements Must be available for night shift work (US time zones). Must be able to work onsite in Mohali, Phase 8-A . If you’re passionate about patient care, communication , and want to grow in a fast-paced healthcare environment , we’d love to hear from you. Send your updated resume to: hr@5tekmedical.com Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Work Location: In person
Location: Mohali Job Type: Full-time Experience Required: 2–3 years (with exposure to US HR practices) About the Role We are looking for an experienced HR professional to join our team and manage US HR operations . The role involves working closely with US-based clients and employees, ensuring smooth HR processes, compliance with US labor laws, and supporting day-to-day HR functions across the employee lifecycle. Key Responsibilities Handle end-to-end employee lifecycle management (onboarding, documentation, induction, and exits) for US employees. Manage payroll coordination, benefits administration, and time-off/leave policies in line with US compliance requirements. Ensure compliance with US labor laws, federal and state regulations , and client-specific policies. Coordinate with US clients and internal stakeholders to address HR-related queries and ensure smooth operations. Support performance management, appraisals, and employee engagement initiatives for US employees. Maintain and update HR records, contracts, and employee files in compliance with data protection policies. Assist in recruitment activities for US roles, including coordination with hiring managers and scheduling interviews. Act as a point of contact for employees, providing guidance on HR policies, benefits, and compliance. Collaborate with finance teams for payroll accuracy and reporting. Generate HR reports, track metrics, and support audits as required. Qualifications & Skills Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. 2–4 years of HR experience with exposure to US HR operations . Strong understanding of US payroll, benefits, and compliance requirements . Excellent communication skills in English (both written and verbal). Proficiency in HR systems, MS Office, and HR reporting tools. Ability to work in a fast-paced, client-facing environment . Strong organizational and multitasking abilities. Preferred Skills Prior experience with US clients or US-based HR processes . Familiarity with E-Verify, I-9 forms, FMLA, HIPAA, and US labor law compliance . Experience in handling HR queries across multiple time zones. Why Join Us? Opportunity to work closely with international clients and gain exposure to US HR practices . Collaborative and supportive work culture. Career growth in global HR operations. Feels like you? Apply now on hr@5tekmedical.com or reach out 9056710352 Job Type: Full-time Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
As an experienced and proactive Medical Biller - AR with expertise in physician billing, your role at 5Tek Medical India Private Limited in Mohali, Punjab is crucial in ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management. You will accurately review and resubmit medical claims to insurance companies, address claim denials and rejections promptly, and investigate discrepancies to maintain a smooth billing cycle. Additionally, you will be responsible for answering billing-related queries with professionalism, verifying and updating demographic information, and maintaining meticulous records for audit purposes. **Key Responsibilities:** - Accurately review and resubmit medical claims to insurance companies - Address claim denials and rejections promptly - Investigate discrepancies to maintain a smooth billing cycle - Answer billing-related queries with professionalism - Verify and update demographic information - Maintain meticulous records for audit purposes **Qualifications Required:** - Minimum of 2 years" experience in medical billing, AR follow-up, and patient communication in the US healthcare system - Proficiency in medical billing software - Strong knowledge of insurance guidelines and codes - Ability to work night shifts - Excellent communication skills, empathy, and problem-solving abilities If you are a Graduate in any discipline with certification in Medical Billing or related healthcare training, you will have the opportunity to work with a US-based healthcare company, gaining exposure to advanced medical billing systems and processes. If you are ready to shape the future of healthcare management and meet the qualifications mentioned above, you can apply by sending your updated resume to recruitmentindia@5tekmedical.com or calling 9056710352. Join us in this full-time role and enjoy benefits such as health insurance, leave encashment, paid sick time, and provident fund. Relocation to Mohali, Punjab and availability for night shifts are required for this in-person position. Let's work together to make a difference in the healthcare industry!,