Location: Noida Work Mode: Hybrid At Trintech, we help organizations worldwide by empowering Finance and Accounting teams with technology to simplify and streamline their reconciliation and close processes. Trintech gives people time back for what matters most. Our cloud-based platform and solutions enable thousands of clients worldwide to lead productivity transformation across their finance organizations – driving efficiencies, ensuring accuracy to mitigate risk, and empowering strategic decision-making. It is an exciting growth time for Trintech India GCC (Global Capability Centres) who support our global engineering - enabling design and development with a focus on strengthening the innovation of Trintech’s future technologies. THE ROLE We're seeking a Senior Manager, Software Test Engineering , to lead our QA strategy and execution across our technology solutions. This role is pivotal in driving quality, reliability, and innovation while fostering a high-performance, collaborative QA culture. You will lead test automation, process improvement, and the development of scalable testing frameworks. The ideal candidate will have a strong vision for quality engineering and leadership skills to lead the QA team and influence outcomes across cross-functional teams. WHAT YOU WILL DO Strategy & Leadership Define and drive QA strategy aligned with business and product goals. Lead the development of scalable, risk-based testing methodologies. Serve as a QA thought leader—driving innovation, tools adoption, and best practices. Cultivate a culture of ownership, excellence, and continuous improvement. Represent QA in cross-functional forums, influencing technical and strategic decisions. Test Execution & Automation Lead end-to-end QA across functional, automation, integration, and performance testing. Build reusable automation frameworks that improve test speed, coverage, and reliability. Incorporate AI/ML to optimize test coverage, reduce defect rates, and streamline test design. Identify automation opportunities and reduce manual test overhead Data, Tools & Environment Optimization Design test data and environment strategies to support complex test scenarios. Implement metrics dashboards for quality KPIs, using insights to drive action. Monitor team performance through structured productivity metrics and feedback loops. Governance & Process Excellence Ensure QA practices adhere to internal standards and external compliance requirements. Optimize resource allocation and utilization across multiple concurrent initiatives. Partner with Product, Engineering, and Delivery to ensure high-quality, timely releases Talent Development & Team Building Manage, coach, and grow a high-performing QA team. Develop training programs to upskill engineers in tools, techniques, and leadership. Promote a feedback-rich culture with clear expectations and growth paths. WHO YOU ARE Bachelor’s degree in computer science, Engineering, or related field. 15+ years of QA experience with at least 5 years in leadership roles. Proven track record managing distributed QA teams of 10+ engineers. Deep expertise in test automation frameworks and CI/CD tools. Hands-on experience in performance, security, A/B, and risk-based testing. Strong communication and stakeholder management skills. Demonstrated success in strategic QA planning and execution. Strong people management skills, with experience in mentoring, guiding, and supporting Senior QA professionals. Demonstrated ability to drive process optimization, resource allocation, and productivity improvements. Ability to influence decisions and foster alignment across technical and business teams. Ability to build and sustain strong relationships across engineering, development, and business teams to ensure quality-driven delivery. Cultural Fit: Strategic thinker with a bias for action and execution. Inspiring leader with high emotional intelligence and team-building skills. Confident communicator who simplifies complexity for varied audiences. Strong analytical, organizational, and problem-solving abilities. Champions continuous learning, improvement, and integrity. Headquartered in Plano, Texas, Trintech has offices located across the United States, India, United Kingdom, France, Germany, Ireland, Netherlands, Norway, Sweden, Denmark, Australia, and Singapore, as well as strategic partners in South Africa, Latin America, and the Asia Pacific At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
JOB TITLE: Application Support I DEPARTMENT: Global Product Support REPORTS TO: Supervisor/Manager Global Product Support NUMBER OF DIRECT REPORTS: None 1-3 4-6 7 or more POSITION Summary The Application Support I is an entry-level role which works directly with Accounting and IT professionals across several countries whose firms utilize Trintech solutions. This customer-facing role provides first-tier application support to customers via phone, web or email communications and confirms appropriate solutions effectively meet and exceed customer expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Works with customers to identify, troubleshoot, and solve issues being reported. Works cross functionally with other team resources to efficiently resolve reported issues from customers, as well as appropriately escalating complex issues to SME's, SaaS team, and technical experts. Provide excellent support for at least one Trintech application. Monitor and maintain Key Performance Indicators (KPI) to ensure alignment with business objectives. Work a rotating Saturday and regional Holiday shift as needed. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) BA/BS in Computer Science, Business Information Systems, Accounting, Finance, or equivalent software support experience required. 0-2 year of customer service experience in a SaaS Software environment desired. Strong verbal and written communication skills required. Exceptional deductive reasoning and analytical skills Basic/intermediate SQL knowledge and GenAI Prompt Engineering required. Experience using Salesforce or other CRM ticketing systems. Knowledge of Microsoft Office products. Proven ability to maintain KPIs at or above group average on a quarterly basis required. Learning & Development Proficiency Active Listening: Listen to understand issues. Collaboration: Work well with others to achieve results. Communication: Share and receive information promptly and professionally. Customer Focus: Address customer needs timely and respectfully. Development: Enhance knowledge, skills, and abilities. Functional Acumen: Demonstrate job-related competencies. Time Management: Plan and manage tasks effectively. Problem Solving: Overcome obstacles to find solutions. WORK ENVIRONMENT At Trintech, we offer a flexible work environment that includes both remote and corporate settings. Our inclusive and collaborative culture, supported by advanced technology, ensures seamless communication and productivity. This position will be a hybrid position working both from the corporate office and from your home office. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
JOB TITLE: Application Support I DEPARTMENT: Global Product Support REPORTS TO: Supervisor/Manager Global Product Support NUMBER OF DIRECT REPORTS: None 1-3 4-6 7 or more POSITION Summary The Application Support I is an entry-level role which works directly with Accounting and IT professionals across several countries whose firms utilize Trintech solutions. This customer-facing role provides first-tier application support to customers via phone, web or email communications and confirms appropriate solutions effectively meet and exceed customer expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Works with customers to identify, troubleshoot, and solve issues being reported. Works cross functionally with other team resources to efficiently resolve reported issues from customers, as well as appropriately escalating complex issues to SME's, SaaS team, and technical experts. Provide excellent support for at least one Trintech application. Monitor and maintain Key Performance Indicators (KPI) to ensure alignment with business objectives. Work a rotating Saturday and regional Holiday shift as needed. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) BA/BS in Computer Science, Business Information Systems, Accounting, Finance, or equivalent software support experience required. 0-2 year of customer service experience in a SaaS Software environment desired. Strong verbal and written communication skills required. Exceptional deductive reasoning and analytical skills Basic/intermediate SQL knowledge and GenAI Prompt Engineering required. Experience using Salesforce or other CRM ticketing systems. Knowledge of Microsoft Office products. Proven ability to maintain KPIs at or above group average on a quarterly basis required. Learning & Development Proficiency Active Listening: Listen to understand issues. Collaboration: Work well with others to achieve results. Communication: Share and receive information promptly and professionally. Customer Focus: Address customer needs timely and respectfully. Development: Enhance knowledge, skills, and abilities. Functional Acumen: Demonstrate job-related competencies. Time Management: Plan and manage tasks effectively. Problem Solving: Overcome obstacles to find solutions. WORK ENVIRONMENT At Trintech, we offer a flexible work environment that includes both remote and corporate settings. Our inclusive and collaborative culture, supported by advanced technology, ensures seamless communication and productivity. This position will be a hybrid position working both from the corporate office and from your home office. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
The Application Support I is an entry-level role within the Global Product Support department at Trintech. In this position, you will collaborate with Accounting and IT professionals from various countries who use Trintech solutions. Your primary responsibility will be to deliver first-tier application support to customers through phone, web, or email interactions, ensuring that their issues are effectively resolved and their expectations are exceeded. Key responsibilities of this role include: - Identifying, troubleshooting, and resolving issues reported by customers. - Collaborating with team members to efficiently address customer concerns and escalating complex issues to subject matter experts when necessary. - Providing exceptional support for at least one Trintech application. - Monitoring and maintaining Key Performance Indicators (KPI) to align with business objectives. - Being available to work a rotating Saturday and regional Holiday shift as required. To qualify for this role, you should have: - A BA/BS in Computer Science, Business Information Systems, Accounting, Finance, or equivalent software support experience. - 0-2 years of customer service experience in a SaaS Software environment is desired. - Strong verbal and written communication skills. - Exceptional deductive reasoning and analytical skills. - Basic/intermediate SQL knowledge and GenAI Prompt Engineering. - Experience with Salesforce or other CRM ticketing systems. - Proficiency in Microsoft Office products. - Proven ability to maintain KPIs at or above group average on a quarterly basis. In addition to technical qualifications, key proficiencies for success in this role include: - Active Listening - Collaboration - Effective Communication - Customer Focus - Continuous Development - Functional Acumen - Time Management - Problem Solving This position offers a flexible work environment at Trintech, allowing for a hybrid work setup that includes both remote and corporate settings. Our inclusive culture, supported by advanced technology, promotes seamless communication and productivity for all team members. Please note that this job description outlines the primary duties and responsibilities of the Application Support I role, but employees may be required to perform additional tasks as instructed by authorized personnel. All duties are essential functions and subject to modification to accommodate individuals with disabilities. The requirements listed serve as minimum qualifications, and this document does not establish an employment contract, except for an at-will relationship.,
Location: Noida (Hybrid) ABOUT US At Trintech, we help organizations worldwide by empowering Finance and Accounting teams with technology to simplify and streamline their reconciliation and close processes. Trintech gives people time back for what matters most. Our cloud-based platform and solutions enable thousands of clients worldwide to lead productivity transformation across their finance organizations – driving efficiencies, ensuring accuracy to mitigate risk, and empowering strategic decision-making. It is an exciting growth time for Trintech India GCC (Global Capability Centres) who support our global engineering - enabling design and development with a focus on strengthening the innovation of Trintech’s future technologies. THE ROLE We are looking for a Software Test Engineer II , who is results-driven, has fantastic attention to detail - to be responsible for evaluating software solutions to ensure that they meet the specifications and requirements before being released to our customers. Our Software Test Engineers in India work closely with other test engineers globally in order to plan, define and execute appropriate testing strategies, tools and solutions to ensure a world class product for our customers. This role contributes to designing, implementing, executing and improving testing processes and best practices to improve efficiency and effectiveness. It collaborates with cross-functional teams of the Product to understand the requirements and client issues. This person needs to be committed to constant growth of knowledge and skills through a combination of company and self-driven work. Key objective is to provide a quality product to our customers. WHAT YOU WILL DO The Software Test Engineer II will be responsible for end-to-end testing activities. Develop and execute test plans manually to validate software functionality against requirements and specifications. Identify, troubleshoot, report and track software defects and issues. Perform functional, performance, automated and regression testing of software products as required. Utilize existing tools to record and report test results and defects to the development team and other stakeholders and work on the resolution. Provide suggestions and feedback to improve the quality of the software development process across teams. Stay updated with industry trends and advancements in software testing methodologies and tools. Active participation in planning, analysis and estimation of backlog requirements. Ability to work in a close team environment, and engage with other departments. Able to work with minimal supervision and still meet job requirements and tight deadlines. Strong troubleshooting and analytical skills, especially around database, server OS, application servers to identify the root cause and suggest solutions. Learn automation tool (if new to automation) and automate the test cases where applicable – this may also be extended to performance testing tool. WHO YOU ARE A bachelor’s degree and prior work-related experience OR equivalent Several years post-degree professional experience in Software testing Good understanding of SDLC and STLC Hands on experience on functional, systems testing including Test Planning, Test Cases Design, Test Data Setup, Defect Management, Test Execution, Traceability Matrix and Test Metrics. Knowledge of tools like Azure DevOps/VSTS is highly desired. Knowledge and experience using SQL Server Database and SQL queries is preferrable. Knowledge and experience in test automation (preferably Test Complete or Selenium), performance testing (LoadNinja, Loadrunner) tools is a plus. Excellent communication skills and an ability to effectively collaborate with all levels. Strong analytical and problem-solving skills, with excellent attention to detail. Ability to both analyze and troubleshoot issues around product, third party software and databases. Proven ability to work in a fast paced environment and meet internal and external deadlines. Results and quality oriented with exceptional attention to detail. Ability to work under minimum supervision in Agile/Scrum methodology. Previous experience with Reconciliation and/or month-end close applications is preferred. WHAT ELSE? Excellent interpersonal skills Superior analytical and problem-solving abilities Desire to work in a team oriented, collaborative and global environment Strong sense of ownership and pride in their work Detail oriented with excellent organization skills Strong writing and communication skills Continuous improvement mindset Creative and Innovative thinking Embraces change, growth and evolution Headquartered in Plano, Texas, Trintech has offices located across the United States, India, United Kingdom, France, Germany, Ireland, Netherlands, Norway, Sweden, Denmark, Australia, and Singapore, as well as strategic partners in South Africa, Latin America, and the Asia Pacific At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
Location: Noida Work Mode: Hybrid Job Summary: We are looking for a Principal Software Engineer, with deep expertise in Java technologies to help drive the design and development of scalable, high-performance applications. This individual will be responsible for delivering robust code, participating in solution design discussions, and contributing to product evolution in alignment with business goals. The ideal candidate has hands-on experience across the Java/J2EE stack and thrives in collaborative, agile environments that promote continuous learning and improvement. Familiarity with agile/scrum methodology is essential to work in a team with developers, QA engineers and coordinates with internal cross-functional teams of the Product. This person needs to be committed to constant growth of knowledge and skills through a combination of company and self-driven work. Key objective is to provide a quality product to our customers. Key Responsibilities: Design, develop, and maintain scalable Java/J2EE applications using technologies like Hibernate, Spring, REST APIs, Servlets, JSP, multithreading, and socket programming. Take end-to-end ownership of development tasks: from requirement analysis through implementation, testing, deployment, and support. Write clean, maintainable, and well-tested code; participate in peer reviews and encourage best practices. Troubleshoot and debug complex issues, ensuring timely resolution in collaboration with QA and support teams. Participate in technical design reviews and contribute to improving code quality, performance, and security. Work closely with product managers, QA, and cross-functional teams to translate functional requirements into technical solutions. Continuously explore and recommend new frameworks, tools, or libraries that can improve development efficiency, and maintainability. Engage actively in sprint planning, estimation, retrospectives, and daily stand-ups. Mentor junior team members and provide technical guidance when needed. Embrace documentation and contribute to knowledge-sharing culture. Demonstrate a proactive mindset in tackling challenges and ensuring alignment with sprint goals and release timelines. Ability to thrive in Agile/Scrum environments, consistently delivering high-quality features with minimal supervision, within tight sprint timelines and adapting rapidly to changing priorities. Qualifications: B. Tech/ M. Tech (Computer Science) or equivalent. 7+ years of experience in software development with strong Java/J2EE fundamentals. Extensive experience in Java, J2EE, Spring Framework, Hibernate, Servlets, JSP, REST APIs, JavaScript, multithreading, and socket programming. Working experience with SOA, message queues, caching strategies, and distributed system designs. Strong command of design patterns, data structures, and object-oriented principles. Extensive working experience in secure coding practices and application-level security, including the testing and mitigation of vulnerabilities through static analysis, dynamic testing, and third-party library assessments. Exposure to web application servers (e.g., JBoss/WildFly, WebSphere) and Linux environments. Experience with unit testing, TDD, and automation frameworks (JUnit etc.). Experience with databases like Oracle or SQL Server: writing complex SQL, stored procedures, and performance tuning would be a plus. Working knowledge of Angular, ExtJS and KendoUI is a plus. Experience using SVN, JIRA, Jenkins and CI/CD tools. Excellent problem-solving, communication, and leadership skills. Cultural Fit: Strong team player with excellent interpersonal and collaboration skills. Analytical mindset with solid problem-solving capabilities. Well-organized and detail-oriented with strong documentation habits. Passion for clean code, continuous learning, and professional growth. Adaptable to changing priorities and evolving technical landscapes. A self-starter who takes ownership and delivers with minimal supervision.
As a Software Test Engineer II at Trintech India GCC, you will play a crucial role in ensuring that our software solutions meet the specifications and requirements before they are released to our customers. You will collaborate with global test engineers to plan, define, and execute testing strategies, tools, and solutions to deliver a world-class product. Your responsibilities will include evaluating software functionality, identifying and reporting defects, and performing various types of testing such as functional, performance, automated, and regression testing. You will work closely with cross-functional teams to understand requirements and client issues, contributing to designing, implementing, executing, and improving testing processes and best practices. Continuous learning and growth in knowledge and skills will be essential as you aim to provide high-quality products to our customers. Active participation in backlog requirements, engagement with other departments, and the ability to work independently under tight deadlines will be key aspects of your role. To excel in this position, you should have a bachelor's degree with relevant work experience in software testing, a good understanding of SDLC and STLC, and hands-on experience in various testing activities. Knowledge of tools like Azure DevOps/VSTS, SQL Server Database, SQL queries, test automation (preferably selenium), and performance testing tools like LoadNinja will be advantageous. Strong analytical, problem-solving, and communication skills are essential, along with the ability to work in a fast-paced environment following Agile/Scrum methodology. In addition to technical skills, you should possess excellent interpersonal skills, a collaborative mindset, a strong sense of ownership, and a detail-oriented approach. Embracing change, fostering continuous improvement, and demonstrating creative and innovative thinking are qualities that we value at Trintech. If you are results-oriented, quality-focused, and passionate about delivering excellence, we encourage you to join our team and contribute to our culture rooted in core values of Humble, Empowered, Reliable, and Open.,