LMS Administrator / Training Coordinator

**Job Description:** **Role Overview:** As the LMS Administrator / Training Coordinator at Trintech, you will support training initiatives across Customer Enablement & Documentation, Sales Enablement, and HR Learning & Development. Your primary role will involve administering and providing support for the Learning Management System (LMS) to ensure effective training and learning opportunities for customers, partners, and Trintech employees. **Key Responsibilities:** - Develop proficiency in administering, maintaining, and supporting the LMS used by Trintech. - Execute established procedures and processes to support the LMS, providing suggestions for enhancements. - Assist in implementing, configuring, testing, and maintaining new features of the LMS. - Stay informed about current and upcoming features of the LMS. - Triage and troubleshoot issues within the LMS for stakeholders. - Provide system training to new users and upload content following best practices. - Coordinate training events, including webinars, accreditation courses, and in-person sessions. - Process attendance, certificates, and exam completions for training events. - Support content management and improvement projects across various training materials. - Create Salesforce reports and dashboards to track training activities. - Support additional initiatives within Customer Enablement & Documentation, Sales Enablement, and HR Learning & Development. - Perform any other duties as assigned. **Qualifications Required:** - BA/BS in Computer Science, Business, Education, or equivalent experience in training and development. - At least 1 year of experience supporting LMS platforms; experience with Appinium is favorable. - Experience with Salesforce is favorable. - Excellent written and oral communication skills. - Organized, detail-oriented, and proficient in Microsoft Office Suite. - Ability to adapt quickly to new technology and manage multiple assignments. - Working knowledge of training event operations and adult learning theory is a plus. - Familiarity with Articulate, Camtasia, or similar platforms is a plus. **Additional Company Details:** Trintech is headquartered in Plano, Texas, with offices located globally. The company values a culture rooted in core values of Humble, Empowered, Reliable, and Open, guiding actions and inspiring excellence in all endeavors.,