Travel Operations - Urgent Hiring

Concept Holidayz is a leading travel agency in Delhi, specializing in customized holiday packages, international tours, honeymoon travel, and corporate travel. We’re trusted by 25,000+ happy travelers and known for making travel seamless and memorable.

Job Description

• Handle Domestic & outbound travel inquiries from leads (calls, emails, WhatsApp, etc.)
• Sell domestic and international tour packages – flights, hotels, transfers, and experiences
• Customize itineraries based on clients' preferences, budgets, and travel goals
• Upsell premium services (visa assistance, travel insurance, upgrades)
• Maintain customer follow-ups and close leads efficiently
• Maintain strong knowledge of trending destinations like Bali, Dubai, Singapore, Maldives, Europe, Thailand, and Kashmir
• Coordinate with vendors, suppliers, and internal ops teams to deliver bookings smoothly

Requirements:

• Prior experience in travel sales / holiday package sales preferred
• Excellent communication & interpersonal skills
• Strong destination knowledge (International & Domestic)
• Passion for travel & customer service
• Proficiency in CRM tools, WhatsApp Business, and basic Excel

Why Join Concept Holidayz?

• Work with a fast-growing travel agency in Delhi
• Get exposure to global travel trends and real-time customer handling
• Performance-based incentives & bonuses
• Friendly, young, and motivated work culture

Job Type: Permanent

Pay: ₹20,000.00 - ₹43,799.17 per month

Application Question(s):

• Which all destinations you have done so far?
• What is your current salary?

Work Location: In person