Travel & Expense Administrator

As a T&E and Corporate Card Administrator, your role involves a variety of key responsibilities including: - Reviewing travel and procurement card applications for completeness and compliance; obtaining required approvals. - Issuing cards, setting limits, updating profiles, and maintaining accounts in Bank of America Works and Concur. - Establishing employee Concur accounts, sending welcome information, and providing initial training resources. - Monitoring card activity for adherence to company policy; enforcing limits and escalating violations. - Auditing expense reports for compliance with policy. - Identifying trends, recurring issues, and non-compliance; escalating non-compliance trends. - Monitoring delinquent/unsubmitted reports and following up with employees/managers. - Validating eligibility for card issuance and expense approval roles. - Serving as an escalation point for travel or emergency expense situations. In terms of qualifications, the following experience and skills are required: Experience: - Experience with SAP, Concur, and Bank of America Works preferred. - Strong Excel and Microsoft Office proficiency. - Associates degree strongly desired. Skills: - Strong communication and customer-support orientation. - Ability to manage high volumes and multiple priorities. - Strong attention to detail and data accuracy. - Ability to enforce compliance while maintaining service quality. - Comfortable working across multiple systems and process workflows. - Analytical mindset for spotting trends, exceptions, and control gaps. In addition to the key responsibilities and required qualifications, you may also be involved in delivering monthly spend, trend, and violation reports to AP leadership, performing quarterly audits, analyzing recurring exceptions, recommending policy or process improvements, providing guidance and training to employees on card and expense policies, promoting adoption of self-service tools, communicating policy changes and compliance reminders, supporting AP month-end close with card allocations and reconciliations, reviewing SAP-Concur interface errors, and collaborating with AP team members to reinforce standardized AP/T&E processes. This position offers the opportunity to work in a dynamic environment where you can utilize your skills to ensure compliance and efficiency in travel and expense management processes. As a T&E and Corporate Card Administrator, your role involves a variety of key responsibilities including: - Reviewing travel and procurement card applications for completeness and compliance; obtaining required approvals. - Issuing cards, setting limits, updating profiles, and maintaining accounts in Bank of America Works and Concur. - Establishing employee Concur accounts, sending welcome information, and providing initial training resources. - Monitoring card activity for adherence to company policy; enforcing limits and escalating violations. - Auditing expense reports for compliance with policy. - Identifying trends, recurring issues, and non-compliance; escalating non-compliance trends. - Monitoring delinquent/unsubmitted reports and following up with employees/managers. - Validating eligibility for card issuance and expense approval roles. - Serving as an escalation point for travel or emergency expense situations. In terms of qualifications, the following experience and skills are required: Experience: - Experience with SAP, Concur, and Bank of America Works preferred. - Strong Excel and Microsoft Office proficiency. - Associates degree strongly desired. Skills: - Strong communication and customer-support orientation. - Ability to manage high volumes and multiple priorities. - Strong attention to detail and data accuracy. - Ability to enforce compliance while maintaining service quality. - Comfortable working across multiple systems and process workflows. - Analytical mindset for spotting trends, exceptions, and control gaps. In addition to the key responsibilities and required qualifications, you may also be involved in delivering monthly spend, trend, and violation reports to AP leadership, performing quarterly audits, analyzing recurring exceptions, recommending policy or process improvements, providing guidance and training to employees on card and expense policies, promoting adoption of self-service tools, communicating policy changes and compliance reminders, supporting AP month-end close with card allocations and reconciliations, reviewing SAP-Concur interface errors, and collaborating with AP team members to reinforce standardized AP/T&E processes. This position offers the opportunity to work in a dynamic environment where you can utilize your skills to ensure compliance and efficiency in travel and expense management processes.