Travel Consultant II

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Travel Agent (Office Based)

Full time, Bangalore

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Appropriately guide and consistently provide consultation to the client

• Search and confirm travel reservations for the client

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Use the appropriate BCD Travel tools and systems to complete requests

• Perform follow-up as needed and within the time frame promised to the client

• Maintain up-to-date knowledge and application of travel supplier rules

About you

• Experience in a customer service-oriented position

• Excellent problem solving and/or critical thinking skills

• Ability to handle multiple priorities simultaneously

• Effective communication skills also in English

• Skills on travel industry systems GDS Sabre, Amadeus