Travel and Expense Service Engineer

Key Responsibilities:

• Administer and support Spotnana travel management platform
• Configure and maintain Concur Travel and Expense modules
• Ensure seamless integration between travel booking and expense reporting systems
• Provide user support and troubleshooting for travel and expense applications
• Implement system updates and enhancements
• Generate reports and analytics on travel spending and compliance
• Collaborate with cross-functional teams on implementation and support activities
• Maintain documentation and standard operating procedures
• Monitor system performance and identify potential issues proactively
• Provide user support and troubleshooting for travel and expense applications
• Generate reports and analytics on travel spending, compliance, and system performance

Qualifications:

• 5+ years experience with Spotnana travel management platform
• 5+ years experience with Concur Travel and Expense modules
• Understanding of corporate travel policies and expense management
• Strong technical configuration and troubleshooting skills
• Excellent communication abilities for cross-team collaboration
• Experience working with service providers like WIPRO
• Knowledge of travel industry regulations and best practices