Analyst - Asia Security Operations Center Jaguar Security Services

1.0 - 2.0 years

7 - 8 Lacs

mumbai

Work from Office

The Asia Security Operations Center (ASOC) plays a crucial role in maintaining the safety and security of an organization's premises, assets, and personnel. This position involves monitoring security systems, responding to alarms and incidents, and effectively communicating with on-site security personnel, local POCs and emergency services as necessary. ASOC provides security oversight, access card administration services, access control support and real time response support for all offices in the Asia Pacific region. Supporting compliance audits, monitoring critical alarms, maintaining surveillance over critical areas and critical points, monitoring and responding to fire alarms in the region, investigation of incidents, incident management, crisis response and emergency services coordination, monitoring, and documenting security events, providing security and travel advisories, live monitoring of vendor activity in critical spaces. Candidate Eligibility Criteria (Qualifications / Skills / Requirements): Minimum qualification - Bachelors degree Excellent verbal and written communication in English Good in computer skills (MS Office: Excel, Word & PowerPoint) Prior SOC experience preferred. Exhibit analytical skills and incident analysis. Knowledge of the security issues relevant to India and necessary knowledge to cover regional security risks in APAC. Robust execution with keen attention to detail. Ability to quickly analyze situations and take appropriate action. Excellent interpersonal skills and problem-solving abilities. Key Responsibilities: Access Control Access card administration. Activation and deactivation of access cards and responding to all emails received in the shift. Report generations as per requirement. Support compliance audits. Alarm Monitoring & CCTV surveillance Monitoring of alarms CCTV surveillance Critical alarm handling and response Supporting FLS operations, fire alarm escalation and liaison Theft and other related investigations Travel Security, Incident Management & Advisory Security and incident management support Crisis response, incident escalation management and emergency services coordination Monitoring and documenting security events (Geo-political, Socio-Economic, Natural Hazards, Employee Safety) Security and Travel advisories (as required) Collection, collation, and dissemination of security related information proactively Data Center Vendor Monitoring & Periodic Adhoc Tasks

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Air Ticketing Executive Ground Staff Cabin Crew- Freshers/Experienced Millennium Global Service

1.0 - 5.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You are a motivated and detail-oriented Air Ticketing Executive, and you will be joining a growing team in the travel and tourism industry. This entry-level opportunity is perfect for individuals passionate about aviation and looking to establish a career. Your primary responsibilities will include managing airline ticket reservations, ensuring accurate issuance, and providing exceptional customer service for travel packages. Your duties will involve processing airline bookings efficiently using GDS platforms such as Amadeus, Sabre, and Galileo. Additionally, you will be responsible for issuing and reissuing airline tickets, handling cancellations, and processing refunds in adherence to airline policies. It is crucial to offer clients precise and up-to-date information on flight schedules, fare rules, and travel requirements. You will assist customers with booking inquiries, resolve ticketing issues promptly, and maintain accurate records of all ticketing transactions. Staying updated on the latest airline fare structures, ticketing procedures, and travel advisories is essential. You will collaborate with the tours and operations team to ensure seamless travel arrangements and handle customer complaints and queries related to air travel and ticketing professionally. Qualifications: - High school diploma or equivalent; a degree or diploma in travel and tourism is advantageous. - IATA certification in air reservation, ticketing & reporting is required. - Basic computer literacy and proficiency in Microsoft Office Suite. - Excellent communication and customer service skills. - Strong attention to detail and accuracy. - Ability to thrive in a fast-paced environment. - Willingness to learn and adapt to new technologies and airline policies. Desired Skills and Experience: - Minimum 1-2 years of experience in customer service or support roles, preferably in tech or app-based businesses. - Strong communication skills in English and Hindi (additional regional languages are a plus). - Patience, empathy, and a problem-solving attitude. - Ability to handle multiple queries efficiently in a fast-paced environment. - Basic technical knowledge of mobile apps and social platforms is preferred. - Familiarity with CRM tools and customer support software is advantageous. - Flexibility to work in shifts as per business requirements. If you are ready to take on this exciting opportunity and meet the above qualifications, please contact HR at 8448680754.,

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