Posted:6 days ago|
Platform:
On-site
Full Time
Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Within NOC's umbrella, resides a specific arm which manages Inbound scheduling, MFI (Missing from inbound), 3P pickups, Vendor returns and invoice scanning operations across India (IN), AMET (South Africa, UAE, KSA, EGY and Turkey), Australia (AU), Japan (JP), Singapore (SG), Brazil (BR) and Mexico (MX). Purview of a Transportation SpecialistA Transportation Specialist inbound at NOC facilitates flow of information between different stakeholders (Vendors/Sellers/Inbound Supply chain/category managers/Fulfillment centers) and resolves any potential issues that impacts vendor/seller experience and business continuity. Transportation Specialist at NOC works on Inbound operations which deals with appointment scheduling at Fulfillment centers requested by Vendors/sellers/carriers, ensuring that the truck reaches the FC for shipment delivery from vendors/sellers as per schedule. Transportation specialist on Inbound addresses any potential issues occurring during the lifecycle of freight placement and freight unloading at FCs.A Transportation Specialist provides timely resolution to the issue hand in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive vendor/seller Experience without compromising on time. The candidate should have a basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.Key job responsibilitiesResponsibilities include, but are not limited to:
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel- Experience with SQL
- -Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- - Experience with Excel- - Experience with SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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