Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the root cause of problems and implement appropriate solutions. 3. Network Monitoring : Monitor Wi-Fi network performance and proactively identify potential issues or areas for improvement. Take necessary actions to optimize network performance and ensure high availability. 4. Device Configuration: Assist customers with configuring Wi-Fi devices, including routers, access points, and client devices (e.g., laptops, smartphones) to ensure seamless connectivity. 5. Escalation and Collaboration: Collaborate with Level 3 (L3) network engineers and other technical teams to escalate and resolve complex or widespread Wi-Fi issues. Provide detailed information and logs to facilitate troubleshooting. 6. Documentation: Document and maintain detailed records of support interactions, troubleshooting steps, and problem resolutions. Contribute to the knowledge base to enable self-help for common Wi-Fi issues. 7. Network Security: Assist in implementing and maintaining Wi-Fi security measures, including encryption protocols, authentication mechanisms, and intrusion prevention systems. 8. Firmware and Software Upgrades: Coordinate and assist with firmware or software upgrades for Wi-Fi devices to ensure they are running on the latest stable and secure versions. Qualifications: 1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant industry certifications, such as CCNA Wireless or CWNP certifications, may be preferred. 2. Experience: Prior experience in providing technical support for Wi-Fi networks and troubleshooting Wi-Fi-related issues is beneficial. 3. Technical Skills: Strong knowledge of Wi-Fi networking technologies, including 802.11a/b/g/n/ac/ax standards, Wi-Fi security protocols (WPA, WPA2, WPA3), and Wi-Fi device configurations. 4. Troubleshooting Skills: Proficiency in Wi-Fi troubleshooting methodologies and tools to diagnose and resolve connectivity and performance issues effectively. 5. Communication: Excellent communication and customer service skills to interact with end-users, customers, and team members professionally and empathetically. 6. Time Management: Ability to handle multiple support tickets and prioritize tasks to meet service level agreements (SLAs). 7. Adaptability: Willingness to learn and keep up-to-date with the latest developments in Wi-Fi technologies and protocols. Job Types: Full-time, Permanent Pay: 300,000.00 - 400,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Candidate must have passport to get selected, since we work in airports for verification purpose in the airport, passport is mandatory. State whether you have passport or not, if yes mention date of attaining your passport. Candidates with lesser notice period of 15 - 20 days are preferred, mention about your notice period days. Experience: total work: 2 years (Required) Work Location: In person

Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the root cause of problems and implement appropriate solutions. 3. Network Monitoring : Monitor Wi-Fi network performance and proactively identify potential issues or areas for improvement. Take necessary actions to optimize network performance and ensure high availability. 4. Device Configuration: Assist customers with configuring Wi-Fi devices, including routers, access points, and client devices (e.g., laptops, smartphones) to ensure seamless connectivity. 5. Escalation and Collaboration: Collaborate with Level 3 (L3) network engineers and other technical teams to escalate and resolve complex or widespread Wi-Fi issues. Provide detailed information and logs to facilitate troubleshooting. 6. Documentation: Document and maintain detailed records of support interactions, troubleshooting steps, and problem resolutions. Contribute to the knowledge base to enable self-help for common Wi-Fi issues. 7. Network Security: Assist in implementing and maintaining Wi-Fi security measures, including encryption protocols, authentication mechanisms, and intrusion prevention systems. 8. Firmware and Software Upgrades: Coordinate and assist with firmware or software upgrades for Wi-Fi devices to ensure they are running on the latest stable and secure versions. Qualifications: 1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant industry certifications, such as CCNA Wireless or CWNP certifications, may be preferred. 2. Experience: Prior experience in providing technical support for Wi-Fi networks and troubleshooting Wi-Fi-related issues is beneficial. 3. Technical Skills: Strong knowledge of Wi-Fi networking technologies, including 802.11a/b/g/n/ac/ax standards, Wi-Fi security protocols (WPA, WPA2, WPA3), and Wi-Fi device configurations. 4. Troubleshooting Skills: Proficiency in Wi-Fi troubleshooting methodologies and tools to diagnose and resolve connectivity and performance issues effectively. 5. Communication: Excellent communication and customer service skills to interact with end-users, customers, and team members professionally and empathetically. 6. Time Management: Ability to handle multiple support tickets and prioritize tasks to meet service level agreements (SLAs). 7. Adaptability: Willingness to learn and keep up-to-date with the latest developments in Wi-Fi technologies and protocols. Job Types: Full-time, Permanent Pay: 25,000/- PER MONTH Benefits: Health insurance Provident Fund Application Question(s): Candidate must have passport to get selected, since we work in airports for verification purpose in the airport, passport is mandatory. State whether you have passport or not, if yes mention date of attaining your passport. Candidates with lesser notice period of 15 - 20 days are preferred, mention about your notice period days. Experience: total work: 1 year (Required) Work Location: In person

Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the root cause of problems and implement appropriate solutions. 3. Network Monitoring : Monitor Wi-Fi network performance and proactively identify potential issues or areas for improvement. Take necessary actions to optimize network performance and ensure high availability. 4. Device Configuration: Assist customers with configuring Wi-Fi devices, including routers, access points, and client devices (e.g., laptops, smartphones) to ensure seamless connectivity. 5. Escalation and Collaboration: Collaborate with Level 3 (L3) network engineers and other technical teams to escalate and resolve complex or widespread Wi-Fi issues. Provide detailed information and logs to facilitate troubleshooting. 6. Documentation: Document and maintain detailed records of support interactions, troubleshooting steps, and problem resolutions. Contribute to the knowledge base to enable self-help for common Wi-Fi issues. 7. Network Security: Assist in implementing and maintaining Wi-Fi security measures, including encryption protocols, authentication mechanisms, and intrusion prevention systems. 8. Firmware and Software Upgrades: Coordinate and assist with firmware or software upgrades for Wi-Fi devices to ensure they are running on the latest stable and secure versions. Qualifications: 1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant industry certifications, such as CCNA Wireless or CWNP certifications, may be preferred. 2. Experience: Prior experience in providing technical support for Wi-Fi networks and troubleshooting Wi-Fi-related issues is beneficial. 3. Technical Skills: Strong knowledge of Wi-Fi networking technologies, including 802.11a/b/g/n/ac/ax standards, Wi-Fi security protocols (WPA, WPA2, WPA3), and Wi-Fi device configurations. 4. Troubleshooting Skills: Proficiency in Wi-Fi troubleshooting methodologies and tools to diagnose and resolve connectivity and performance issues effectively. 5. Communication: Excellent communication and customer service skills to interact with end-users, customers, and team members professionally and empathetically. 6. Time Management: Ability to handle multiple support tickets and prioritize tasks to meet service level agreements (SLAs). 7. Adaptability: Willingness to learn and keep up-to-date with the latest developments in Wi-Fi technologies and protocols. Job Types: Full-time, Permanent Salary: Best In the Industry. Benefits: Health insurance Provident Fund Application Question(s): Candidate must have passport to get selected, since we work in airports for verification purpose in the airport, passport is mandatory. State whether you have passport or not, if yes mention date of attaining your passport. Candidates with lesser notice period of 15 - 20 days are preferred, mention about your notice period days. Experience: total work: 1 year (Required) Work Location: In person

Job description: IT Administrator Roles and Responsibilities Microsoft 365 (M365) Administration 1. Exchange Online Health and Administration a. Ensuring Operational Health i. Maintain the security, availability, performance, interoperability, and reliability of the Exchange Online (O365) environment. ii. Administer and support an enterprise-level Microsoft 365 infrastructure. iii. Troubleshoot Exchange Online-related issues and implement remediation strategies. b. User Mail Management i. Ensure all user mailboxes function correctly. ii. Monitor mailbox performance and storage usage. iii. Collect feedback, complaints, and concerns from users regarding email services. iv. Troubleshoot and resolve issues or escalate to relevant support teams/vendors. c. Mailbox Provisioning i. Create new email accounts for onboarding employees. ii. Delete or deactivate email accounts for departing employees. iii. Manage user lifecycle in Exchange Online and Active Directory. 2. Data Backup, Migration, and Recovery a. Data Backup for Outgoing Employees i. Perform backups of emails and data for outgoing employees. ii. Ensure data is securely stored and accessible for compliance or future reference. b. Office 365 Migration and Best Practices i. Hands-on experience migrating to Office 365, including planning, execution, and troubleshooting. ii. Follow migration best practices to ensure a seamless transition. 3. Organizational Email Policies & Security a. Rule Creation & Policy Enforcement Implement and manage email rules such as: i. External Mail Alerts Notify users of emails to/from external domains. ii. Phishing Alerts – Detect and alert users about potential phishing attempts. iii. Email Signatures & Banners – Create and maintain standardized email signatures for all employees. b. Security and Compliance i. Ensure adherence to security policies for email communication. ii. Manage spam filters, phishing protection, and compliance measures within Exchange Online. 4. Storage Monitoring & Optimization a. User Storage Oversight i. Regularly monitor and manage storage quotas for each user. ii. Optimize storage usage and prevent exceedances. iii. Ensure efficient allocation of mailbox storage resources. 5. Active Directory (AD) Management & Integration i. Manage and remediate Active Directory issues related to Office 365. ii. Ensure synchronization between AD and Exchange Online for seamless user access. iii. Maintain security policies, role-based access, and compliance within the Microsoft 365 environment. 2. Data Centre Management a. SharePoint Online Administration Maintenance and Management: a) Maintain SharePoint Online environments. b) Organize and manage the collection of important documents centrally. Access Control: a) Grant and revoke access to authorized personnel as needed. b) Ensure security and compliance with organizational policies. 3. Laptops & Assets Management a. Configuration and Deployment Laptop Configuration: a) Set up and configure laptops according to the requirements of individual roles. b) Ensure all necessary software and security measures are in place. b. Asset Register Maintenance Inventory Management: a) Maintain a detailed register of all IT assets, categorized by type. b) Track asset allocation to employees and departments. c. Asset Maintenance Warranty and Repairs: a) Monitor warranty dates for all IT assets. b) Update records with warranty status and manage repair requests. c) Coordinate replacements or upgrades as necessary. 4. Monthly Checklists a. Electronic Checklist Creation Site-Specific Checklists: a) Develop electronic statutory checklists for each site. b) Ensure all sites comply with organizational IT policies and standards, which includes wallpapers, blocking unauthorised sites like torrents and other potential threat sites. b. Submission and Review Reporting: a) Submit completed checklists to the HR team for review and compliance tracking. 5. Monthly Reporting a. Asset Reporting Purchases and Inventory: a) Report on assets purchased during the month. b) Detail assets approaching warranty expiration. b. Warranty and Repairs Warranty Status: a) List products with warranties ending soon. b) Report on warranties claimed and resolved. Repair Metrics: a) Document the number of repair requests received. b) Track the number of repairs completed and those pending. c. Obsolescence Tracking Asset Lifecycle Management: a) Identify and report on assets that have become obsolete. b) Recommend replacements or upgrades as necessary. d. Asset Trackers Maintenance Detailed Tracking: a) Maintain and update asset trackers to reflect current status, location, and condition of all IT assets. Additional Responsibilities a. Vendor Coordination Support and Services: a) Manage relationships with IT vendors and service providers, this can be handshake with procurement team. b. Security Management Policy Enforcement: a) Implement and enforce IT security policies. b) Monitor for security breaches and respond accordingly. c. Documentation Process Documentation: a) Maintain comprehensive documentation for all IT processes and procedures. b) Ensure documentation is up-to-date and accessible to relevant personnel. d. Training and Support User Training: a) Provide training sessions for users on IT systems and best practices. Technical Support: a) Offer ongoing technical support to address user issues and enhance productivity. Job Types: Full-time, Permanent Pay: 20,000.00 - 30,000.00 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): Can you handle Spam emails, Data backup/recovery ? Can you handle Microsoft 365 & Can you create emails for new employees ? Location: Guntur, Andhra Pradesh (Preferred)

Job description Job Summary We are seeking a highly skilled and certified Network Engineer with expertise in CCNA, CCNP, CWNA, and FortiGate technologies. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting complex network infrastructure to ensure seamless connectivity, security, and performance. This role demands a proactive professional with hands-on experience in both wired and wireless networks, advanced routing and switching, firewall administration, and network security. Designation: Network Engineer L3 / NOC Engineer Industry Type: Telecom / ISP Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical Key Skills: WLC Cisco Routers, CCNA CCNP. CISCO WLC, Routing & Switching. Must have knowldge on: Work Experience required on the following fields. Cisco 1. Cisco switches 2. Cisco routers 3. Cisco WLC & Ruckus( Optional) 1. IEX switches 2. Ruckus SmartZone WLC or Zone Directory WLC Key Responsibilities Network Design & Implementation Design, configure, and maintain enterprise-level network infrastructures using Cisco (CCNA/CCNP) and FortiGate devices. Deploy and optimize wireless networks based on CWNA best practices and 802.11 standards. Develop and document network architecture diagrams and configurations. Network Administration Configure and manage Cisco routers, switches, VLANs, and FortiGate firewalls. Monitor and maintain wireless networks for optimal performance, coverage, and security. Set up and manage VPNs, firewalls, and security policies using FortiGate appliances. Troubleshooting & Support Diagnose and resolve network performance issues, connectivity problems, and security breaches. Perform advanced troubleshooting on network infrastructure, including wireless and wired connections. Provide Level 2/3 escalation support for network-related incidents. Security Management Implement and manage network security policies, including access controls, intrusion prevention, and endpoint security. Regularly update firmware, patches, and configurations to ensure compliance with industry standards. Conduct periodic network vulnerability assessments and risk mitigation. Documentation & Reporting Maintain detailed documentation of configurations, procedures, and network changes. Provide regular reports on network performance, uptime, and incidents. Required Skills & Qualifications Certifications: CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network Professional) CWNA (Certified Wireless Network Administrator) FortiGate (Fortinet NSE Level 4 or equivalent) Technical Skills: Proficiency in routing protocols (OSPF, EIGRP, BGP) and switching concepts (STP, VLANs, Trunking). Knowledge of wireless networking fundamentals, RF principles, and 802.11 standards. Experience with Fortinet products, including FortiGate firewalls and FortiManager. Network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Understanding of IPSEC and SSL VPNs, NAT, ACLs, and QoS. Experience: 3 to 5 years of hands-on experience in network engineering roles. Experience in managing and troubleshooting enterprise-level networks. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Ability to work under pressure and manage multiple tasks simultaneously. Preferred Qualifications Experience with SD-WAN solutions. Knowledge of cloud networking (AWS, Azure) and hybrid environments. Familiarity with automation tools like Ansible or Python for network scripting. Work Environment Hybrid/On-site, with periodic travel to data centers or client locations. On-call availability for critical network incidents. This role is ideal for individuals passionate about networking technologies and eager to apply their certifications and expertise in a dynamic and challenging environment.