Roles and Responsibilities Provide high-quality translations from English to Spanish, ensuring accuracy and cultural relevance. Collaborate with cross-functional teams to understand project requirements and deliver timely results. Conduct research on industry-specific terminology and adapt language usage accordingly. Ensure consistency in tone, style, and formatting throughout all translated materials. Maintain confidentiality of sensitive information and adhere to company's non-disclosure policy. Desired Candidate Profile C1 certified Spanish translation professional with 0-1 year of experience. Strong understanding of Spanish language nuances, grammar rules, and syntax. Excellent writing skills in both English and Spanish languages. Ability to work independently with minimal supervision while meeting deadlines.
Roles and Responsibilities Provide exceptional customer service through phone, email, and chat support to resolve customer queries and concerns. Handle incoming calls, emails, and chats in a timely and professional manner. Process orders, answer product questions, and provide solutions to issues related to cables, internet services, television services, telephone services, and other technical aspects. Maintain accurate records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-1 year of experience in BPO/Call Centre environment or similar industry. Strong communication skills with excellent verbal and written English proficiency. Ability to work on rotational shifts. Familiarity with basic troubleshooting techniques for resolving common technical problems.
Roles and Responsibilities Translate content from English to Bengali language with high accuracy and attention to detail. Review translated content for grammar, syntax, and punctuation errors. Collaborate with project managers to understand requirements and deliver high-quality translations on time. Participate in continuous learning and professional development to improve translation skills. Desired Candidate Profile 0-1 year of experience as a translator or linguist. Strong proficiency in Bengali language with excellent writing skills. Ability to work independently with minimal supervision.
Roles and Responsibilities Provide high-quality translations of legal documents from English to Tagalog and vice versa. Conduct research on legal terminology to ensure accuracy and consistency in translation. Collaborate with project managers to understand specific requirements and deliverables for each project. Review and edit translated documents for grammar, syntax, and clarity before submission. Maintain confidentiality of all client information and materials. Desired Candidate Profile 0-1 year of experience in translation or linguistics field (preferably in the legal industry). Proficiency in both English and Tagalog languages (native speaker level). Strong understanding of Philippines culture and localization considerations. Ability to work independently with minimal supervision while meeting tight deadlines.
Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Translate complex technical information from English into Gujarati language with high accuracy. Utilize strong communication skills to effectively communicate with customers and internal teams. Maintain a professional demeanor at all times during interactions with customers. Work efficiently under pressure to meet deadlines and targets set by the organization. Desired Candidate Profile 0-1 year of experience in BPO industry or related field (customer support, translation). Strong proficiency in Gujarati language (written & spoken) for accurate translations. Excellent voice support skills for effective communication over phone calls/chats. Ability to work independently with minimal supervision while maintaining attention to detail.
Kickstart Your Career with Transcom! Join Our Life Insurance Voice Process Team Make a Difference, One Call at a Time! Location: Kharadi, Pune, Maharashtra Shift: Rotational (Female candidates last logout by 8 PM) Mode: Work from Office Employment Type: Full-Time Why Choose Transcom? At Transcom, we believe in creating opportunities for growth and excellence. As a global leader in customer experience, were now hiring dynamic and passionate individuals for our Life & Health Insurance Voice Process team. If you love engaging with people and have a flair for sales and service — we want to hear from you! Position: Advisor – Life Insurance Voice Process Who Can Apply? We’re looking for: • Graduates (mandatory for all applicants) • Fluent in English & Hindi, if you know any south Indian languages, that's a plus • Candidates with experience in Life insurance is mandatory • Willingness to work in rotational shifts • Strong communication, persuasion, and customer-handling skills • Must be comfortable working from our Pune office What’s in It for You? Fresher : Up to 25,000 CTC Experienced. : Up to 35,000 CTC Plus: • Industry-specific training • Career growth opportunities • Performance-based incentives • Supportive and vibrant team environment Ready to Apply? Let’s Talk! Send your resume now via WhatsApp to: HR: Meghna +91 7249830118 Email: meghna.agarwal@transcom.com Office Address: Office No. 1501 & 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Pune, Maharashtra – 411014 Don’t miss this chance to launch your career in one of the most rewarding and growing sectors! Apply today – Your future starts here with Transcom.
Company Description Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries. We help our clients drive their brands forward, customer satisfaction up, and operating costs down. Role Description This is a full-time on-site role for a Chemist located in Jaipur. The Chemist will be responsible for conducting experiments, analyzing chemical compounds, developing new products, performing quality control tests, and ensuring compliance with safety standards. The Chemist will work closely with the research and development team to improve existing products and develop new formulations. Qualifications Proficiency in Laboratory Skills and Quality Control Strong Analytical Skills and experience in Research and Development (R&D) Excellent Research skills Attention to detail and excellent problem-solving skills Strong communication and teamwork skills Bachelor's or Master's degree in Chemistry or related field Experience in the pharmaceutical or chemical industry is a plus Knowledge of safety procedures and regulations Show more Show less
Roles and Responsibilities Manage end-to-end recruitment process for various positions across multiple locations. Conduct bulk hiring campaigns for large volumes of candidates within tight timelines. Desired Candidate Profile 3-6 years of experience in Talent Acquisition or related field (Recruitment). Strong understanding of bulk hiring processes and ability to manage multiple projects simultaneously. Excellent communication skills with ability to negotiate offers with candidates.
Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle customer inquiries and resolve issues related to products/services offered by the company. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to ensure seamless resolution of complex customer complaints. Meet performance targets for quality metrics such as first call resolution rate, average handling time, etc. Desired Candidate Profile 0-1 year of experience in a similar role (customer-facing). Strong communication skills with ability to articulate thoughts clearly over phone/email/chat. Proficiency in basic computer applications like MS Office Suite (Word, Excel, PowerPoint). Ability to work flexible shifts including evenings and weekends if required.
Roles and Responsibilities Provide exceptional customer service through phone, email, and chat support to resolve customer queries and concerns. Handle incoming calls, emails, and chats in a timely and professional manner. Process orders, answer product questions, and provide solutions to issues related to cables, internet services, television services, telephone services, and other technical aspects. Maintain accurate records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-1 year of experience in BPO/Call Centre environment or similar industry. Strong communication skills with excellent verbal and written English proficiency. Ability to work on rotational shifts. Familiarity with basic troubleshooting techniques for resolving common technical problems.
Job Summary: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives for international chat support. The ideal candidate should have excellent communication skills, basic technical troubleshooting knowledge, and the ability to manage customer interactions with professionalism and accuracy. Key Responsibilities: Handle customer queries via international chat support platforms. Deliver prompt and accurate solutions to customer issues. Troubleshoot basic technical issues and escalate complex problems when necessary. Maintain a high level of customer satisfaction and quality in every interaction. Work effectively in a fast-paced, team-oriented environment. Follow standard operating procedures and adhere to process guidelines. Required Skills & Qualifications: 02 years of experience in a BPO or call centre environment. Excellent verbal and written communication skills in English. Ability to handle international chat processes; knowledge of multiple languages is an added advantage. Strong problem-solving skills with a keen eye for detail. Basic technical troubleshooting experience (software/hardware/network-related queries)
Position: Customer Success Associate Work Mode: Work From Office (WFO) Location: Gurgaon Open Positions: 20 Agents Job Summary: We are hiring Customer Success Associates to join our dynamic team for the Bird process. The ideal candidate will be responsible for handling customer queries efficiently while delivering excellent customer experiences. Key Responsibilities: Handle customer queries and provide accurate information. Ensure customer satisfaction through effective resolution. Maintain a high level of professionalism during customer interactions. Collaborate with internal teams to resolve complex issues. Maintain detailed and accurate records of customer interactions. Requirements: Experience: Minimum 6 months of international BPO experience (mandatory). Qualification: Graduate (must). Skills: Excellent communication skills in English. Strong problem-solving abilities and customer service orientation. Ability to work in a fast-paced environment and handle pressure. Interview Process: HR Round Operations Round Client Round Compensation: Salary: ₹26,000 to ₹29,000 CTC per month Shift: Rotational shifts (both way cabs provided) Working Days: 5 days working, rotational week offs Perks & Benefits: Both-way cab facility Professional growth opportunities Positive and supportive work environment Interested candidates can apply immediately. Job Types: Full-time, Permanent, Fresher Pay: ₹26,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Language: English (Required) Work Location: In person
Position: Customer Success Associate Work Mode: Work From Office (WFO) Location: Gurgaon Open Positions: 20 Agents Job Summary: We are hiring Customer Success Associates to join our dynamic team for the Bird process. The ideal candidate will be responsible for handling customer queries efficiently while delivering excellent customer experiences. Key Responsibilities: Handle customer queries and provide accurate information. Ensure customer satisfaction through effective resolution. Maintain a high level of professionalism during customer interactions. Collaborate with internal teams to resolve complex issues. Maintain detailed and accurate records of customer interactions. Requirements: Experience: Minimum 6 months of international BPO experience (mandatory). Qualification: Graduate (must). Skills: Excellent communication skills in English. Strong problem-solving abilities and customer service orientation. Ability to work in a fast-paced environment and handle pressure. Interview Process: HR Round Operations Round Client Round Compensation: Salary: ₹26,000 to ₹29,000 CTC per month Shift: Rotational shifts (both way cabs provided) Working Days: 5 days working, rotational week offs Perks & Benefits: Both-way cab facility Professional growth opportunities Positive and supportive work environment Interested candidates can apply immediately. Job Types: Full-time, Permanent, Fresher Pay: ₹26,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Language: English (Required) Work Location: In person
Job description Roles and Responsibilities Provide exceptional customer service through phone, email, and chat support to resolve customer queries and concerns. Handle incoming calls, emails, and chats in a timely and professional manner. Process orders, answer product questions, and provide solutions to issues related to cables, internet services, television services, telephone services, and other technical aspects. Maintain accurate records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-1 year of experience in BPO/Call Centre environment or similar industry. Strong communication skills with excellent verbal and written English proficiency. Ability to work on rotational shifts. Familiarity with basic troubleshooting techniques for resolving common technical problems. Role: Customer Success Associate Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer SuccessEducation UG: Graduation Not RequiredKey SkillsSkills highlighted with ‘‘ are preferred keyskillsTelevisionTelephoneInternetCateringCablesCustomer RelationshipcomcastCustomer ServiceSolving QueriesService SalesVoice ProcessCustomer Handling Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Rotational shift Experience: Telecommunication: 1 year (Required) broadcasting : 1 year (Required) comcast: 1 year (Required) Work Location: In person
Kickstart Your Career with Transcom! Join Our Life & Health Insurance Voice Process Team Make a Difference, One Call at a Time! Location: Kharadi, Pune, Maharashtra Shift: Rotational (Female candidates last logout by 8 PM) Mode: Work from Office Employment Type: Full-Time Why Choose Transcom? At Transcom, we believe in creating opportunities for growth and excellence. As a global leader in customer experience, we’re now hiring dynamic and passionate individuals for our Life & Health Insurance Voice Process team. If you love engaging with people and have a flair for sales and service — we want to hear from you! Position: Advisor – Life & Health Insurance Voice Process Who Can Apply? We’re looking for: • Graduates (mandatory for all applicants) • Fluent in English & Hindi • Freshers welcome! If you’re enthusiastic and eager to learn • Candidates with experience in Life or Health Insurance sales will have an edge • Willingness to work in rotational shifts • Strong communication, persuasion, and customer-handling skills • Must be comfortable working from our Pune office What’s in It for You? Fresher : Up to 25,000 CTC Experienced. : Up to 33,000 CTC Plus: • Industry-specific training • Career growth opportunities • Performance-based incentives • Supportive and vibrant team environment Ready to Apply? Let’s Talk! Send your resume now via WhatsApp to: HR Meghna +91 7249830118 meghna.agarwal@transcom.com Office Address: Office No. 1501 & 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Pune, Maharashtra – 411014 Don’t miss this chance to launch your career in one of the most rewarding and growing sectors! Apply today – Your future starts here with Transcom.
Transcom is Hiring for day shift premium processRole & responsibilities Role & responsibilities : Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experienc e can apply Preferred candidate profile Must Have Graduation Degree . Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Bharti - 7709613125 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Time - 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**
Kickstart Your Career with Transcom! Join Our Life & Health Insurance Voice Process Team Make a Difference, One Call at a Time! Location: Kharadi, Pune, Maharashtra Shift: Rotational (Female candidates last logout by 8 PM) Mode: Work from Office Employment Type: Full-Time Why Choose Transcom? At Transcom, we believe in creating opportunities for growth and excellence. As a global leader in customer experience, we’re now hiring dynamic and passionate individuals for our Life & Health Insurance Voice Process team. If you love engaging with people and have a flair for sales and service — we want to hear from you! Position: Advisor – Life & Health Insurance Voice Process Who Can Apply? We’re looking for: • Graduates (mandatory for all applicants) • Fluent in English & Hindi • Freshers welcome! If you’re enthusiastic and eager to learn • Candidates with experience in Life or Health Insurance sales will have an edge • Willingness to work in rotational shifts • Strong communication, persuasion, and customer-handling skills • Must be comfortable working from our Pune office What’s in It for You? Fresher : Up to 25,000 CTC Experienced. : Up to 33,000 CTC Plus: • Industry-specific training • Career growth opportunities • Performance-based incentives • Supportive and vibrant team environment Ready to Apply? Let’s Talk! Send your resume now via WhatsApp to: HR Meghna +91 7249830118 meghna.agarwal@transcom.com Office Address: Office No. 1501 & 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Pune, Maharashtra – 411014 Walk-in Interview Timings: 10:30 AM to 5:00 PM (Monday to Saturday) Please bring your Updated CV and write Recruiter's name on the CV Soft copy of your ID Proof Don’t miss this chance to launch your career in one of the most rewarding and growing sectors! Apply today – Your future starts here with Transcom.
We are seeking a motivated and customer-focused Technical Support Agent with hands-on experience in troubleshooting WiFi routers, digital home security systems, and basic connectivity issues. Candidates with a background at providers like Comcast are highly encouraged to apply. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Shift: Rotational shift US shift Work Days: Monday to Friday Weekend availability Language: English (Preferred) Work Location: In person
Technical Support and/or Installation background required -Knowledge of firmware updates, software loads, remote troubleshooting skills required -Experience working with POS systems (i.e. Clover, PAX, Dejavoo, ELO, etc.) preferred Experience working in CRM/Software Ticketing programs preferred. Prior experience in the Payment/POS/ATM industry preferred -Strong Computer Proficiency -Ample Experience Fielding Heavy Call Flows -Spelling, Punctuation, and Grammar Skills are important for all positions within the company. -Experience in a fast-paced office environment. -Ability to take initiative and utilize innovative techniques -Ability to interact with various departments throughout the organization -Ability to be a team player, plan, prioritize and coordinate daily tasks; time management is key. -A positive attitude, professional work ethic, ability to learn quickly and excellent verbal communications skills are a must! -Bilingual Vietnamese speaking merchant base Candidate can speak Vietnamese language
Company Description Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands, including disruptive e-commerce players, fintechs, and technology companies. With more than 33,000 employees in 90 contact centers and work-at-home networks across 28 countries, Transcom delivers exceptional customer care, sales, content moderation, and backoffice services. We support over 300 clients globally, driving their brands forward, increasing customer satisfaction, and reducing operating costs. Role Description This is a full-time on-site role, located in Jaipur, for a Customer Support position. The Customer Support representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer inquiries, providing technical support, and analyzing customer feedback to improve service quality. The role requires strong interpersonal skills and a commitment to upholding Transcom's high standards of customer care. Language preference: Vietnamese and English Qualifications Customer Support and Customer Satisfaction skills Strong Interpersonal Skills Excellent communication skills Ability to work efficiently in a fast-paced environment Previous experience in a customer support role is a plus Bachelor's degree or equivalent experience preferred
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