Training Support Coordinator

Job Summary:

The Training Support Coordinator will play a crucial role in managing the daily operations of training batches. This

position serves as the first point of contact for any training-related issues and concerns, ensuring a smooth and

effective training environment. The ideal candidate will possess strong Office Administration skills to support

various administrative tasks, track attendance, and maintain discipline among trainees.

Responsibilities:

Manage daily attendance of training batches, ensuring accurate records are maintained.

Serve as the primary contact for trainees regarding any technical issues, promptly informing the relevant

teams for resolution.

Address training-related concerns and provide support to trainees, fostering a positive learning

environment.

Track break timings for both trainees and trainers, ensuring adherence to scheduled breaks.

Monitor trainee attendance in the training room during designated training times, ensuring full

participation.

Enforce adherence to training protocols and maintain discipline among trainees.

Document Employee IDs of defaulters and communicate this information to the MLA team for follow-up

actions.

Provide support during assessments, assisting trainers and ensuring a smooth assessment process.

Mandatory Skills:

Strong Office Administration knowledge, including proficiency in office software and tools.

Excellent organizational skills with the ability to manage multiple tasks effectively.

Strong communication skills, both verbal and written, to interact with trainees and teams.

Ability to maintain confidentiality and handle sensitive information with discretion.

Proficient in tracking and reporting attendance and other administrative metrics.

Preferred Skills:

Familiarity with training management systems and tools.

Basic understanding of technical troubleshooting processes.

Experience in a training or educational environment.

Ability to work collaboratively in a team-oriented environment.

Qualifications:

High school diploma or equivalent; further education in administration or related fields is a plus.

Demonstrated ability to manage administrative tasks efficiently.

Strong attention to detail and commitment to maintaining high standards of quality.

If you are a proactive individual with a passion for supporting training initiatives and possess the necessary

administrative skills, we encourage you to apply for the Training Support Coordinator position