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2.0 - 6.0 years
4 - 7 Lacs
pune, maharashtra, india
On-site
Position Responsibilities: Training Strategy Execution: Execute training strategy to enhance expertise in all customer service functions. Stakeholder Collaboration: Partner with key stakeholders across the assigned hubs to identify team and individual learning needs. Competency Assessments: Support annual competency assessments. Training Modules: Monitor and participate in the creation of instructor-led and eLearning training modules. Trainer Mentorship: Mentor trainers in specified regions to support efficient delivery of training on processes and soft skills. Mapping Training Requirements: Map training requirements to standard work practices and job duties. Identify Training Needs: Evaluat...
Posted 22 hours ago
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