Trainee ORM

Job Description

ROLES & RESPONSIBILITIES: Assist in tracking social media platforms, blogs, and forums for various of the brand. Help measure public sentiment and analyze feedback from customers and audiences. Help create and schedule positive content (posts, tweets, emails) to improve brand reputation. Assist in engaging with followers and responding to basic inquiries or comments. Support in reviewing customer feedback and identifying potential issues or complaints. Assist in drafting professional responses to negative comments under supervision. Help monitor and identify possible online reputation threats or crises. REQUIREMENTS: Bachelor s degree in Digital Marketing, Business, Communications, or a related field (fresh graduates are encouraged to apply). Basic understanding of social media platforms (Facebook, Twitter, Instagram, LinkedIn). Strong communication skills, both written and verbal. Willingness to learn and adapt in a fast-paced digital environment. Good attention to detail and organizational skills. BENEFITS: Competitive salary package commensurate with skills and experience. Opportunities for professional development and training to foster continuous growth. Collaborative and supportive work environment that values innovation and creativity. Flexible work timings, 5-day work week, yearly appraisals, and refreshing breaks for work-life balance.