Trainee Associate voice process - Tamil

Position Overview

Trainee Associate Voice Process - Tamil

Key Responsibilities

• Engage with customers through voice calls, providing assistance and resolving queries effectively.
• Utilize problem-solving skills to address customer concerns and ensure satisfaction.
• Communicate clearly and professionally in both Tamil and English to cater to a diverse customer base.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to enhance service delivery and improve processes.
• Participate in training sessions to develop skills and knowledge relevant to the voice process.
• Adhere to company policies and procedures while maintaining a high level of professionalism.

Qualifications

We are looking for candidates who meet the following criteria:

• Fluency in Tamil and proficiency in English.
• Strong communication skills with the ability to engage effectively with customers.
• Problem-solving mindset with a focus on customer satisfaction.
• Ability to work in a fast-paced environment and adapt to changing situations.
• 0 to 2 years of relevant work experience is preferred, but freshers are encouraged to apply.
• A positive attitude and a willingness to learn and grow within the organization.

1,00,000

If you are ready to embark on a rewarding career in the voice process industry and meet the qualifications outlined above, we encourage you to apply. Join us in delivering exceptional service and making a difference in the lives of our customers!