TPA Executive ( Mumbai)

Job profile: TPA claim executive

We need people only from TPA Insurance Companies who has worked as a CRM helpdesk.(compulsory)

Job Description

• CRM implants for claim support at client location
• Resolve customer queries on policy coverage and health claim processes
• Facilitate to drive claims app for submission and tracking of claims by employees
• Respond to employee calls and emails as a direct SPOC allocated to specific corporates
• Collect and dispatch claim documents as per corporate requirement
• Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
• Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
• Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

COMPULSORY REQUIREMENTS:

• Good English communication is compulsory
• Strong communication skills in English (mandatory)
• In-depth knowledge of health insurance claim processes.
• Customer-focused with a problem-solving mindset.
• Willingness to travel locally as per job needs. (4 times a week)

Job details:

Company: ICICI Lombard.

Experience :

1-2 years of experience in TPA Health desk or Insurance,Health Insurance Industry.

Qualification: Graduation.

Salary: ₹20,000 to ₹25,000 CTC.(monthly)

Location: Mumbai ( Prabhadevi, lower Parel or Andheri)

Send resume on this WhatsApp number: 9321505177 or email us at [email protected]

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• TPA insurance : 1 year (Required)

Language:

• good english (Required)

Work Location: In person