3 years

0 Lacs

Posted:22 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A Tour Consultant advises clients on travel options, plans itineraries, books travel arrangements, and provides support throughout the travel process. They act as a travel expert, ensuring clients have a smooth and enjoyable trip. Key Responsibilities:

  • Consultation and Planning:
  • Meeting with clients to understand their travel needs, preferences, and budget.
  • Recommending suitable travel destinations, tours, and activities based on client requirements.
  • Developing customized travel itineraries that include flights, accommodations, transportation, and tours.
  • Researching and providing information on travel regulations, visas, and insurance.
  • Booking and Logistics:
  • Booking flights, hotels, rental cars, and other travel services.
  • Securing necessary travel documents and ensuring all arrangements are accurate and efficient.
  • Customer Support:
  • Providing clients with pre-travel information, including destination details, travel tips, and safety guidelines.
  • Handling changes, cancellations, and travel emergencies.
  • Addressing customer inquiries and resolving any travel-related issues.
  • Following up with clients post-travel for feedback and future planning.
  • Industry Knowledge and Relationships:
  • Staying up-to-date on travel trends, new destinations, and special offers.
  • Building and maintaining relationships with travel suppliers and service providers.
  • Record Keeping:
  • Maintaining accurate records of client information, bookings, and financial transactions.

Skills and Qualifications:

  • 3 Years of work experience is mandatory.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Proficiency in travel booking systems and software.
  • Knowledge of travel destinations, cultures, and customs.
  • Customer-oriented mindset and problem-solving skills.
  • Sales and marketing skills to promote travel packages and services.
  • Ability to work independently and as part of a team.
  • Passion for travel and tourism.
  • Fluency in multiple languages is often preferred.

Job Type: Full-time

Work Location: In person

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