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3.0 - 4.0 years
3 - 4 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Hiring : Hire candidates as per client and process requirements across all communication parameters Training Performance : End-to-end responsibility for training deliverables including throughput, certification, and early production performance Training Interventions : Conduct interventions during process training and nesting Training Review : Conduct detailed daily reviews of new hire training Reporting : Ensure timely and accurate sharing of all training reports with internal stakeholders and clients Content Creation : Conduct Training Need Identification (TNI) and modify the pre-process training plan accordingly Knowledge Management : Ensure floor agents receive timely monthly checks, flo...
Posted 4 months ago
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