Title None

0 - 3 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Sales Representative at Yokogawa, you will play a crucial role in customer order processing by recording and processing orders according to predefined protocols. You will be responsible for developing customer relationships through calls and in-person interactions, ensuring accurate customer details in the CRM system, and responding to basic customer inquiries about products and services. Your duties will also include resolving customer issues such as returns, clarifying customer needs through standardized sales scripts, and ensuring operational compliance by following mandatory procedures. Additionally, you will have the opportunity to build your personal capabilities through training and coaching activities, as well as supporting customer renewals to encourage continued use of the organization's products and services. As a member of our team, you will be expected to exhibit strong behavioral competencies such as a customer-focused approach, instilling trust through honesty and integrity, and being tech-savvy by adopting innovations in digital and technology applications. You will work under supervision to leverage digital communications with customers, master service conversations, navigate customer challenges, strengthen customer connections, and build customer loyalty. Your role will involve in-depth questioning to explore problems and propose solutions, initiating compelling sales conversations to offer value to clients, and recognizing sales opportunities during service interactions. You will also be required to build rapport with customers, understand buying influences, manage buyer indifference, and articulate client motivations based on business objectives and challenges. To qualify for this position, you should have completed Upper Secondary School education and have basic experience with simple office/operational systems for 4 to 6 months. Managerial experience is not required for this role. If you are interested in joining Yokogawa and contributing to our mission of shaping a better future, apply now and become part of our global team dedicated to co-innovating tomorrow.,

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Yokogawa

Appliances, Electrical, and Electronics Manufacturing

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