The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities Work cross functionally within the company to communicate with all stakeholders in customers' success Create and maintain relationships with customers to better understand and achieve their needs Make visits to our customers to identify opportunities for growth within our platform Manage all reporting about the health of customers' accounts Qualifications Previous account management experience Articulate and well accustomed to a client facing role Willingness and ability to travel
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for an Account Manager located in Noida. The Account Manager will be responsible for maintaining and expanding relationships with assigned clients, meeting assigned targets, and managing the day-to-day account activities. The role includes working closely with clients to ensure their needs are met and to identify new opportunities for growth. The Account Manager will also be expected to coordinate with internal teams to deliver solutions that meet client objectives. Qualifications Strong communication and interpersonal skills Ability to manage client relationships and expectations Experience with account management and business development Understanding of market trends and industry standards Problem-solving and negotiation skills Ability to work independently and as part of a team Proficiency in CRM software and MS Office Suite Bachelor's degree in Business Administration, Marketing, or related field preferred Experience in the technology or software industry is a plus