Ticketing & Box Office Manager

Role Overview: Sunburn Union Bengaluru is looking for a Ticketing Manager to join their team. As a premier nightlife destination in India, known for its cutting-edge production and high-energy experiences, the venue attracts over 3,000 weekend revelers. In this role, you will be responsible for ticket sales, box office management, and ensuring a seamless ticketing experience for guests. Key Responsibilities: - Utilize your expertise in ticket sales and event ticketing to drive revenue and maximize sales opportunities. - Manage ticket operations and box office effectively to ensure smooth transactions and guest satisfaction. - Work with multiple ticketing platforms and systems, overseeing their management and integration. - Provide excellent customer service, addressing inquiries and issues promptly and professionally. - Demonstrate strong organizational abilities and attention to detail in all ticketing processes. - Thrive in high-pressure situations during high-volume events, maintaining efficiency and accuracy. - Previous experience in nightlife, live events, or the entertainment industry would be advantageous. Qualifications: - Ticket sales and event ticketing expertise. - Strong skills in ticket operations and box office management. - Experience managing ticketing systems and working with multiple ticketing platforms. - Excellent customer service and communication skills. - Strong organizational abilities and attention to detail. - Ability to work well under pressure during high-volume events. - Previous experience in nightlife, live events, or the entertainment industry is a plus. - Bachelor's degree in Hospitality Management, Operations, or a related field.,