Role Description - Oversee store operations and revenue management. - Develop and implement marketing strategies to attract local and tourist customers. - Proactively engage and build strong customer relationships. - Ensure revenue targets are met and drive consistent growth. - Manage recruitment and HR-related matters. - Maintain excellent customer service standards. - Train employees on brand values and essential skills. - Ensure store operations align with company policies. - Optimize cost control and minimize expenses. - Justify store expenses and operational proposals. Qualifications -Strong knowledge and passion for the hospitality industry; coffee expertise is a plus. - Experience in the F&B, restaurant, or hospitality business. - Entrepreneurial mindset; prior business ownership or plans to start a business is a plus. - Creative in sales strategies and customer acquisition. - Good communication skills - Proactive, eager to learn, and highly enthusiastic. - Strong sense of responsibility and ability to work under pressure.