JD : Assistant Manager (Online) Position Summary thinKitchen is seeking an experienced Assistant Manager - Online to lead and manage our online channels, with a focus on business development, sales management, marketplace operations, and customer relationship management. The ideal candidate will have prior experience in ecommerce from a premium D2C brand, driving both strategy and execution for revenue growth. Key Responsibility Areas • Business Development: o Identify and onboard new marketplaces to expand the companys online presence and deliver the online AOP. o Ensure business growth through identification of potential marketplaces, negotiation of commercials, target setting, onboarding. • Sales Management: o Plan and execute the Annual Operating Plan (AOP) to achieve sales targets through well- defined sales strategies, product promotion, optimisation of listing for allocated platforms, demand assortment and marketplace calendar management to improve AOV and margin performance along with shortfall planning. o o Collaborate with marketplace teams to explore opportunities for up-selling and cross- selling. Monitor and analyse platform performance, driving initiatives to reduce returns and improve conversion rates. • Marketplace & Operations Management: o Implementing process - listing, hygiene check, discounts upload, timely filing of SPF claims Coordinate with warehousing team for timely dispatch of orders to ensure account health is maintained o o Monitor customer after sales service including customer complaints / returns for marketplaces o o o o Monitor and report on performance metrices of platforms. Ensure new launches within TAT, monitor and report on OOS for all marketplaces. Co-ordinate with finance team for marketplace account reconciliation. Coordinate with internal teams for smooth flow of business • • Customer Relationship Management: o Develop and maintain strong relationships with key customers and online platform teams. Address customer inquiries, complaints, and feedback to ensure high levels of satisfaction. o o Implement strategies for customer retention and loyalty, leveraging analytics and customer data insights. Reporting (D2D): o Track key performance indicators (KPIs) and generate weekly/monthly reports on sales, marketplace performance, and inventory health. o Escalate critical business issues and ensure timely resolution to maintain business continuity. Private and Confidential JD : Assistant Manager (Online) People Management: • o Guidance and support to team members as required. o Collaboration with internal teams for smooth flow of business. Reporting Structure • Reporting To Head of Marketing & Brand Commerce Qualification & Experience • • Education: Graduation from any discipline Professional Certifications: Amazon Advertising and Google Analytics certifications is good to have • Experience: 5 7 years Skills • Functional o o Experience in ecommerce business development and sales with a D2C brand. Hands-on expertise with ecommerce platforms and marketplace operations (Amazon, Flipkart, etc.). o o Relationship management (vendors, partners and other resources internal or external) Familiarity with ecommerce platforms, content management systems, and analytical tools. o o Excellent with advanced Excel Excellent analytical and problem-solving skills. • Personal o Strong written and verbal English communication o Self-driven and highly motivated Other Details • • Location Mumbai CTC As per market standards Private and Confidential
JD : EA to CEO Position Summary Executive Assistant (EA) to the CEO at thinKitchen will provide high-level administrative, operational, and strategic support, ensuring smooth coordination and effective time management. The role requires strong organizational and communication skills, the ability to manage multiple priorities, and utmost confidentiality. Accounting expertise and data management will support accurate financial documentation, MIS, and reporting. Key Responsibility Areas Executive & Strategic Support Prioritize CEOs tasks and enable focus on critical business initiatives. Provide proactive support in strategic planning and execution. Manage CEOs calendar, schedule meetings, and ensure prioritization of key business commitments. Track deadlines, strategic initiatives, and key deliverables to ensure timely progress. Act as a liaison between the CEO, internal teams, and external stakeholders. Draft, review, and manage correspondence, presentations, and reports. Prepare agendas and minutes of meetings, and ensure timely action follow-ups Business & Administration Handle daily communication: draft/respond to emails, take calls, and relay messages. Prepare documents such as presentations, reports, and review materials. Organize travel arrangements, itineraries, and logistics (flights, hotels, transportation). Coordinate and support leadership meetings, reviews, and team/company events. Maintain and refine internal processes that support senior executives and expedite workflows. ¢ Governance and Confidentiality Handle sensitive and confidential information with utmost discretion. Maintain professionalism, integrity, and trust in all interactions. Ensure compliance with reporting, documentation, and governance standards. ¢ Financial and Data Support Manage expenses, and reimbursements. Assist in accounting tasks such as invoice processing and expense documentation. Support data collation, MIS reporting, and preparation of review material for the CEO. Reporting Structure ¢ He or she will be reporting to CEO. Qualification & Experience ¢ Education Graduate/Postgraduate degree in Business Administration, Commerce, or related field. ¢ Experience 58 years of proven experience as an Executive Assistant, Personal Assistant, or in a similar role. Prior experience supporting senior leadership in a corporate environment. Exposure to financial documentation and reporting will be an advantage. Strong ability to manage multiple priorities and stakeholders simultaneously. Skills ¢ Functional Proficiency in MS Office (Excel, PowerPoint, Word). Good understanding of documentation, reporting, and coordination processes. Strong drafting, presentation, and communication skills. ¢ Personal High integrity, discretion, and professional maturity. Strong organizational and multitasking skills. Excellent interpersonal and collaboration skills. Ability to work independently and under pressure. Other Details ¢ Location Mumbai ¢ CTC As per market standards Private and Confidential
Key Responsibility Areas • Sales & Performance Growth: o Drive marketplace sales to meet or exceed the Annual Operating Plan (AOP) through pricing, promotion, and assortment strategies. o Manage Advertising and optimize campaigns to improve visibility and return on ad spend (ACoS). o Analyse platform performance, identify trends, and recommend growth actions to enhance conversion and reduce returns. • Amazon & Other Marketplace Management: (If experienced in Amazon) o Oversee daily operations across Amazon Seller/Vendor Central and other marketplaces, ensuring account health, compliance, and performance. o Develop SEO-optimized listings, A+ content, and brand stores aligned with premium positioning. o Plan and execute inventory for FBA/FBM and other marketplace models to maintain healthy stock levels. o Conduct regular hygiene checks, manage pricing and promotions, and file timely SPF claims. • Business Development: o Identify and onboard new marketplaces aligned with the brand’s premium positioning. o Negotiate commercials, define sales targets, and plan marketplace-specific strategies. o Build strong partnerships with platform category and marketing teams to unlock growth opportunities. • Brand & Customer Experience o Ensure brand consistency, storytelling, and pricing parity across all online touchpoints. o Collaborate with brand and marketing teams for integrated campaigns, product launches, and brand store updates. o Monitor customer reviews and feedback, driving initiatives to enhance ratings and overall customer experience. • Analytics & Reporting: o Track and report key performance indicators (KPIs) including sales, conversion, traffic, inventory, and campaign ROI. o Conduct competitor benchmarking for pricing, assortment, and visibility. o Use tools such as Helium10, Jungle Scout, or Data Hawk for keyword tracking and market insights. • Operations & Coordination: o Coordinate with warehouse and logistics teams for timely order dispatch and delivery compliance. o Partner with finance for reconciliation and settlement accuracy. o Liaise with internal stakeholders across supply chain, marketing, and finance to ensure seamless operations. • Team Management: o Supervise and guide junior team members or interns handling listing , cataloguing, ads, or reporting. o Manage external agencies and service providers for marketplace optimization, creatives, and advertising Reporting Structure • Reporting To Head of Marketing & Brand Commerce Qualification & Experience • Education: Graduation from any discipline • Professional Certifications: Amazon Advertising and Google Analytics certifications is good to have • Experience: 5 – 8 years Skills • Functional o Proven track record in driving growth within a D2C brand. o Experienced with e-commerce platforms, content management systems, and analytical tools for performance tracking. o High level of proficiency with Excel, including advanced functions for data manipulation and analysis. o Skilled in managing relationships with vendors, partners, and both internal and external resources. o Knowledge of Amazon Seller, Vendor Central tools and amazon policies and procedure o Excellent analytical skills paired with strong problem-solving abilities to drive strategic improvements. • Personal o Strong written and verbal English communication o Self-driven and highly motivated Other Details • Location – Mumbai • CTC – As per market standards • Contact - hr@seebagroup.com
Key Responsibility Areas Sales & Performance Growth: o Drive marketplace sales to meet or exceed the Annual Operating Plan (AOP) through pricing, promotion, and assortment strategies. o Manage Advertising and optimize campaigns to improve visibility and return on ad spend (ACoS). o Analyse platform performance, identify trends, and recommend growth actions to enhance conversion and reduce returns. Amazon & Other Marketplace Management: (If experienced in Amazon) o Oversee daily operations across Amazon Seller/Vendor Central and other marketplaces, ensuring account health, compliance, and performance. o Develop SEO-optimized listings, A+ content, and brand stores aligned with premium positioning. o Plan and execute inventory for FBA/FBM and other marketplace models to maintain healthy stock levels. o Conduct regular hygiene checks, manage pricing and promotions, and file timely SPF claims. Business Development: o Identify and onboard new marketplaces aligned with the brand's premium positioning. o Negotiate commercials, define sales targets, and plan marketplace-specific strategies. o Build strong partnerships with platform category and marketing teams to unlock growth opportunities. Brand & Customer Experience o Ensure brand consistency, storytelling, and pricing parity across all online touchpoints. o Collaborate with brand and marketing teams for integrated campaigns, product launches, and brand store updates. o Monitor customer reviews and feedback, driving initiatives to enhance ratings and overall customer experience. Analytics & Reporting: o Track and report key performance indicators (KPIs) including sales, conversion, traffic, inventory, and campaign ROI. o Conduct competitor benchmarking for pricing, assortment, and visibility. o Use tools such as Helium10, Jungle Scout, or Data Hawk for keyword tracking and market insights. Operations & Coordination: o Coordinate with warehouse and logistics teams for timely order dispatch and delivery compliance. o Partner with finance for reconciliation and settlement accuracy. o Liaise with internal stakeholders across supply chain, marketing, and finance to ensure seamless operations. Team Management: o Supervise and guide junior team members or interns handling listing , cataloguing, ads, or reporting. o Manage external agencies and service providers for marketplace optimization, creatives, and advertising Reporting Structure Reporting To Head of Marketing & Brand Commerce Qualification & Experience Education: Graduation from any discipline Professional Certifications: Amazon Advertising and Google Analytics certifications is good to have Experience: 5 8 years Skills Functional o Proven track record in driving growth within a D2C brand. o Experienced with e-commerce platforms, content management systems, and analytical tools for performance tracking. o High level of proficiency with Excel, including advanced functions for data manipulation and analysis. o Skilled in managing relationships with vendors, partners, and both internal and external resources. o Knowledge of Amazon Seller, Vendor Central tools and amazon policies and procedure o Excellent analytical skills paired with strong problem-solving abilities to drive strategic improvements. Personal o Strong written and verbal English communication o Self-driven and highly motivated Other Details Location Mumbai CTC As per market standards Contact - [HIDDEN TEXT]