Intern – Sales Development and Customer Success Thieme Medical and Scientific Publishers - India Job Location - YTD Job Description The role involves promoting Thieme Online Databases, and other services the company currently has or may bring in the future. The candidate will be responsible for on field brand and product awareness among prospects as well as existing customers to increase usage. The candidate will work targeting Individual doctors, academic institutes, medical colleges, research organizations and corporate hospitals, in the country/Region. The role will be responsible in generating interest in Thieme online product portfolio and enhance trial usage by contacting prospects by presenting products/solution and qualifying leads for sales conversion. Also meeting existing customers and help motivate them to increase usage. . Role & Responsibilities 1. The role will require travelling to various institute in the region assigned. 2. Researching and identifying sales opportunities, generating leads, target identification, and classification. 3. Reaching out to new customers, making presentations and pitches on field, or virtually outlining the benefits of products/ services. 4. Closely working with the sales team to maintain a smooth flow of renewals and generate new opportunities for the e-Products assigned. 5. Maintaining relationships with all potential and existing clients. 6. Ensuring proper servicing and after-sales support to clients. 7. Maintain and further develop customer satisfaction and revenue growth. 8. Seamless onboarding of new customers and training. 9. Regular touchpoint meeting to understand the needs and foster ongoing engagement. 10. Collaborate with sales/marketing for account renewals and licensing. 11. Managing customer expectation within Thieme product framework. Required Background & skills: 1. A graduate from a reputed university 2. Experience of 1-2 years in field sales role preferably in institutional sales 3. Excellent presentation and oration skills. 4. Excellent interpersonal and good verbal and written communication skills. 5. Experience with any kind of sales of e-services will be preferred. 6. Strong attention to detail and ability to prioritize daily workload and complete tasks independently. 7. Excellent time management, scheduling adherence skills and multitasking. 8. Knowledge of/ Interest in helping institutions/academic community to perform well in their field of study. Thieme is an award-winning international medical and scientific publisher with a rich history of 130+ years. Thieme has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products. Thieme is a multinational company with offices in several countries. Show more Show less

Job Description The role involves promoting Thieme Online Databases/Journals, as well as other services the company currently offers or may introduce in the future. The candidate will be responsible for on-field brand and product awareness among prospects as well as existing customers to increase usage. The candidate will work targeting Individual doctors, academic institutes, medical colleges, research organizations, and corporate hospitals in the country/Region. The role will be responsible for meeting existing customers and helping motivate them to increase usage and interest in Thieme's online product portfolio by demonstrating products/solutions and resolving queries. The role also requires working on enhancing journal usage and increasing citations in subscribing institutions. It would also be desirable to identify new prospects and generate interest for the Thieme products by demos and trials, and qualifying leads for sales conversions by enhancing the sales pipeline. The person would be working closely with Sales and marketing functions. Role & Responsibilities Manage customer relationships and develop new influential connections, becoming a trusted partner. Support retention and renewals by identifying value stories and customer needs, and advocating for Thieme products and services. Enhancing customer satisfaction and revenue growth. S eamless onboarding of new customers and training. Drive customer satisfaction by delivering tailored value stories and demonstrating product ROI. Collaborate with sales/marketing for account renewals and licensing. Researching and identifying new/upsell sales opportunities, generating leads, target identification, and classification. Reaching out to new customers, making presentations and pitches on field or virtually. Closely working with the sales team to maintain a smooth flow of renewals and generate new opportunities for the e-Products assigned. Required Background & skills: 1. A graduate from a reputed university. Science / Medicine background would be an added advantage. 2. Experience of 2- 3 years in field sales role preferably in institutional sales 3. Excellent presentation and oration skills. 4. Excellent interpersonal, good verbal and written communication skills. 5. Experience with any kind of sales of e-services will be preferred. 6. Strong attention to detail and ability to prioritize daily workload and complete tasks independently. 7. Excellent time management, scheduling adherence skills and multitasking. 8. Knowledge of/ Interest in helping institutions/academic community to perform well in their field of study 9. The role would require extensive travel.

Job Summary: The Content Strategist- Pharma & Corporate Sales will lead content partnerships and acquisitions tailored for the pharmaceutical industry and medical communities. This role involves identifying trending medical topics relevant to pharma-driven content initiatives; building relationships with Key Opinion Leaders (KOLs) across medical specialties to develop content; collaborating with Indian & international medical societies to acquire and develop content; partnering with pharma companies to align content with their medical education & engagement needs. Key Responsibilities: Content Strategy & Market Research Identify emerging medical topics with high relevance for pharmaceutical marketing & medical education. Track industry trends, regulatory changes, and market gaps for pharma-aligned content development. Analyze content needs of pharma companies and liaise with marketing teams to align content strategy. Content Acquisition & Partnerships Identify and onboard KOLs (Key Opinion Leaders) across specialties for medical content creation. Establish content partnerships with leading Indian & global medical societies for co-branded educational initiatives. Acquire existing medical content (textbooks, clinical videos, webinars, case studies, research summaries) from societies & institutions for integration into Thieme’s publishing & pharma communication programs. Work closely with pharma companies to develop sponsored educational content tailored for HCP engagement. Author & KOL Engagement Develop a network of high-impact authors, researchers & clinicians to contribute to medical content. Collaborate with faculties & clinicians from top medical institutions for exclusive content development. Represent Thieme at conferences, medical events, and pharma summits to identify potential content contributors. Content Licensing & Commercialization Negotiate content licensing deals with medical societies and institutions. Work with legal & business teams to secure publishing & distribution rights for acquired content. Develop monetization strategies for licensed and co-developed pharma-centric content. Required Experience, Skills & Qualifications: ● Master’s degree in Life Sciences, Medicine, Pharmacy, or a related field. ● 5-8 years of experience in medical publishing, medical communications, or digital healthcare content. ● Strong understanding of pharmaceutical industry trends and medical society engagements. ● Proven ability to build & manage a network of KOLs, authors, and clinical experts. ● Experience in content acquisition, licensing, or partnership development is a plus. ● Prior experience in digital medical content, video learning, and e-learning platforms will be beneficial.