About Us We are a fast-growing, mobile dental service provider committed to delivering high-quality care across Australia. Our operations require a dependable and proactive Team Leader to support day-to-day activities and staff coordination in our Pala office . Your Role As our Team Leader , you’ll be responsible for ensuring daily operational tasks run smoothly. You’ll lead and support a small team of admin and support staff, handle scheduling, follow up on task completion, and maintain communication with the leadership team abroad. Key Responsibilities Supervise and coordinate a team of 3–4 staff members Assign daily tasks and ensure timely completion Maintain regular updates with management (Australia-based) Follow up on patient forms, emails, and clinical admin tasks Manage rosters, shift tracking, and leave coordination Provide training/support to new hires when needed Ensure smooth communication between dental practitioners and admin Support in resolving issues, prioritising tasks, and reporting concerns Who We’re Looking For ✅ Prior experience as a team leader or office manager (healthcare or clinic preferred) ✅ Strong communication and interpersonal skills ✅ Highly organised and punctual ✅ Confident in task delegation and time management ✅ Tech-savvy with basic knowledge of email, WhatsApp, Excel, and shared cloud folders ✅ Able to follow clear protocols and work independently with little supervision ✅ Willing to take ownership of operations and keep the team accountable Eligibility Criteria Location : Must be based in or near Pala, Kerala (on-site role) Availability : Monday to Saturday, between 4:30 AM – 12:30 PM IST (aligned with 9:00 AM – 5:00 PM AEST ) Languages : Fluency in English and Malayalam (both written and verbal) Education : Bachelor’s degree in any field (preference for Healthcare, Administration, or Management ) Experience : Minimum 2–3 years of experience in staff management or team leadership Skills : Strong communication , organizational , and people management abilities Tech Proficiency : Comfortable using task management tools (e.g., Trello, Asana, Excel) Why Join Us? ✔ Be part of a dynamic, cross-country health team ✔ Leadership opportunity with room to grow ✔ Stable role with consistent hours and pay ✔ Training and clear processes provided How to Apply Email your CV and a brief cover letter to jobs@thesmiles.com.au Subject : Application – Team Leader (Pala Office) “Applications submitted without a cover letter and responses to screening questions may not be considered.” Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Paid time off Schedule: Monday to Friday Morning shift Supplemental Pay: Performance bonus Application Question(s): Do you have prior experience in leading a team of 3 or more staff? Have you worked in any role involving scheduling, reporting, and staff coordination? Are you available to work full-time between 9 AM – 5 PM AEST (4:30 AM – 12:30 PM IST), Monday–Saturday? Describe your experience using any project/task management tools (Trello, Asana, Excel, etc.) How do you ensure team productivity and accountability? What motivates you in a leadership role, and what is your management style? Why are you interested in this role, and how does it align with your long-term career goals? When can you start if selected? Do you currently reside in or near Pala, Kerala? If not, please explain how you plan to commute daily if selected. How would you rate your English communication skills (verbal and written)? What is your expected monthly salary (in INR) for for a full-time role? Application Deadline: 08/08/2025 Expected Start Date: 11/08/2025