As an E-commerce Operations Executive, your primary responsibility will be to oversee and optimize daily operations on our e-commerce platform. You will be in charge of managing order processing, coordinating logistics, monitoring inventory levels, and providing top-notch customer support to ensure a seamless shopping experience for our customers. Working closely with vendors, shipping partners, and internal teams, you will be instrumental in maintaining service level agreements (SLAs) and ensuring efficient order fulfillment. Your key responsibilities will include processing and monitoring orders, coordinating with vendors and shipping partners for timely deliveries, tracking inventory levels and product listings accuracy, managing stock updates and order processing with vendors, handling customer inquiries and complaints promptly, and maintaining operational records for reporting and process improvement. To excel in this role, you should have a minimum of 1 year experience in e-commerce operations, with proficiency in platforms like Shopify for bulk product uploads. You should also be adept at using Microsoft Excel for data management and reporting, possess strong coordination skills to manage various stakeholders, exhibit excellent problem-solving, communication, and organizational abilities, be able to multitask effectively in a fast-paced environment, and hold a Bachelor's degree in Business, Commerce, or a related field. If you are a proactive and detail-oriented individual with a passion for e-commerce operations and a commitment to delivering exceptional customer service, we would love to have you join our team and contribute to the success of our e-commerce platform.,
As an E-commerce Merchandiser, you will play a vital role in bridging the gap between craft and consumer, ensuring that our digital storefront is not only inspiring but also revenue-ready. Your responsibilities will include curating collections, optimizing product listings, planning launches, and analyzing consumer behavior to drive conversions. Key Responsibilities: - Curate monthly/seasonal product stories aligned with brand aesthetics and sales objectives - Plan launches, drops, and campaigns in collaboration with category managers and brand partners - Own product listing quality including imagery, tags, and copy - Strategically place products on the website to drive conversions - Analyze consumer journeys using tools like Google Analytics and Shopify - Make decisions on product visibility based on performance insights - Coordinate product selections for digital campaigns with marketing and creative teams - Liaise with sellers to ensure product availability, replenishment, and timely uploads - Gather product information and assets in required formats Qualifications & Skills: - 2-4 years of experience in e-commerce merchandising, preferably in lifestyle or home dcor - Strong visual sensibility with a keen eye for curation and trend spotting - Familiarity with e-commerce platforms like Shopify and basic analytics tools - Excellent communication and coordination skills (Note: No additional details of the company were included in the provided job description),
As an E-commerce Operations Executive, your main responsibility will be to manage and streamline daily operations on our e-commerce platform. This includes order management, logistics coordination, inventory oversight, and customer support to ensure a seamless shopping experience. You will work closely with vendors, shippers, and internal teams to maintain service level agreements (SLAs) and ensure smooth order fulfillment. Key Responsibilities: - Process and monitor orders across the platform, ensuring timely fulfillment. - Work with vendors and shipping partners to track deliveries, resolve logistics issues, and maintain SLAs. - Oversee inventory levels, bulk uploads, and product listings to ensure accuracy and integrity on the platform (preferably Shopify). - Liaise with vendors to manage stock updates, pricing, and order processing. - Handle customer inquiries and complaints via phone, chat, and email, ensuring quick resolutions for returns, replacements, and claims. - Maintain records of orders, returns, and inventory while identifying areas for process improvement. Qualifications: - Minimum 1 year of experience in e-commerce operations, including order and inventory management. - Familiarity with Shopify or similar e-commerce platforms, including bulk product uploads. - Proficiency in Microsoft Excel for data management and reporting. - Strong coordination skills to manage vendors, logistics partners, and customer queries. - Excellent problem-solving, communication, and organizational skills. - Ability to multitask in a fast-paced environment with keen attention to detail. - Bachelor's degree in Business, Commerce, or a related field.,