The Front Office Assistant plays a crucial role in providing exceptional customer service to guests, handling their inquiries, and ensuring efficient operations at the hotel's front desk. This position requires a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. Key Responsibilities: Guest Reception: Warmly welcome guests upon arrival and assist with check-in procedures. Provide information about hotel amenities, services, and local attractions. Handle guest inquiries, requests, and complaints professionally and promptly. Reservation Management: Assist guests with making, modifying, and canceling room reservations. Maintain accurate records of room availability and guest accounts. Coordinate with other hotel departments to ensure guests' special requests are fulfilled. Front Desk Operations: Answer phone calls and respond to emails in a courteous and timely manner. Process guest payments, including cash, credit card, and other forms of payment. Maintain cleanliness and organization at the front desk area. Administrative Support: Assist with administrative tasks such as filing, data entry, and photocopying. Prepare daily reports, including occupancy rates and revenue summaries. Collaborate with other team members to ensure efficient workflow. Safety and Security: Follow hotel procedures for ensuring the safety and security of guests and their belongings. Handle emergency situations calmly and according to established protocols. Report any suspicious activities or incidents to the appropriate authorities. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid time off Schedule: Rotational shift Work Location: In person
The Front Office Assistant plays a crucial role in providing exceptional customer service to guests, handling their inquiries, and ensuring efficient operations at the hotel's front desk. This position requires a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. Key Responsibilities: Guest Reception: Warmly welcome guests upon arrival and assist with check-in procedures. Provide information about hotel amenities, services, and local attractions. Handle guest inquiries, requests, and complaints professionally and promptly. Reservation Management: Assist guests with making, modifying, and canceling room reservations. Maintain accurate records of room availability and guest accounts. Coordinate with other hotel departments to ensure guests' special requests are fulfilled. Front Desk Operations: Answer phone calls and respond to emails in a courteous and timely manner. Process guest payments, including cash, credit card, and other forms of payment. Maintain cleanliness and organization at the front desk area. Administrative Support: Assist with administrative tasks such as filing, data entry, and photocopying. Prepare daily reports, including occupancy rates and revenue summaries. Collaborate with other team members to ensure efficient workflow. Safety and Security: Follow hotel procedures for ensuring the safety and security of guests and their belongings. Handle emergency situations calmly and according to established protocols. Report any suspicious activities or incidents to the appropriate authorities. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid time off Schedule: Rotational shift Work Location: In person
Welcome and seat guests in a professional and friendly manner. Present menus and provide detailed information when asked (e.g., about portions, ingredients, specials). Take accurate food and beverage orders and relay them to the kitchen/bar. Serve food and beverages promptly and in a courteous manner. Ensure tables are properly set up and maintained during service. Check on guest satisfaction, anticipate needs, and respond promptly to requests. Clear tables, reset them, and maintain cleanliness in the dining area. Handle billing and payment procedures accurately. Follow hotel/restaurant service standards, grooming policies, and hygiene protocols. Collaborate with fellow waiters, stewards, and kitchen staff to ensure smooth operations. Report guest feedback, complaints, or special requests to supervisors. Perform any additional duties as assigned by the captain or manager. Job Type: Full-time Pay: ₹13,000.00 - ₹14,000.00 per month Benefits: Food provided Paid sick time Paid time off Work Location: In person
Job Summary: Commis I is responsible for preparing, cooking, and presenting food items as per recipes, standards, and hygiene practices. This role requires assisting senior chefs in daily kitchen operations, maintaining food quality, and ensuring consistency in taste and presentation. Key Responsibilities: Prepare, cook, and present dishes according to standard recipes and quality requirements. Ensure proper mise-en-place (pre-preparation) before each service. Assist the Chef de Partie in managing a specific section of the kitchen. Maintain cleanliness, organization, and hygiene in the workstation at all times. Ensure proper storage, labeling, and rotation of food items (FIFO). Check freshness of ingredients and report spoilage/shortages to supervisors. Adhere to food safety, sanitation, and HACCP guidelines. Support junior kitchen staff (Commis II, Commis III) with guidance and training. Work collaboratively with the team to ensure smooth operations during service. Perform any additional duties assigned by the Chef de Partie, Sous Chef, or Executive Chef. Job Type: Full-time Pay: ₹20,000.00 - ₹21,000.00 per month Benefits: Food provided Paid time off Work Location: In person
Welcome and seat guests in a professional and friendly manner. Present menus and provide detailed information when asked (e.g., about portions, ingredients, specials). Take accurate food and beverage orders and relay them to the kitchen/bar. Serve food and beverages promptly and in a courteous manner. Ensure tables are properly set up and maintained during service. Check on guest satisfaction, anticipate needs, and respond promptly to requests. Clear tables, reset them, and maintain cleanliness in the dining area. Handle billing and payment procedures accurately. Follow hotel/restaurant service standards, grooming policies, and hygiene protocols. Collaborate with fellow waiters, stewards, and kitchen staff to ensure smooth operations. Report guest feedback, complaints, or special requests to supervisors. Perform any additional duties as assigned by the captain or manager. Job Type: Full-time Pay: ₹13,000.00 - ₹14,000.00 per month Benefits: Food provided Paid sick time Paid time off Work Location: In person
Job Summary: Commis I is responsible for preparing, cooking, and presenting food items as per recipes, standards, and hygiene practices. This role requires assisting senior chefs in daily kitchen operations, maintaining food quality, and ensuring consistency in taste and presentation. Key Responsibilities: Prepare, cook, and present dishes according to standard recipes and quality requirements. Ensure proper mise-en-place (pre-preparation) before each service. Assist the Chef de Partie in managing a specific section of the kitchen. Maintain cleanliness, organization, and hygiene in the workstation at all times. Ensure proper storage, labeling, and rotation of food items (FIFO). Check freshness of ingredients and report spoilage/shortages to supervisors. Adhere to food safety, sanitation, and HACCP guidelines. Support junior kitchen staff (Commis II, Commis III) with guidance and training. Work collaboratively with the team to ensure smooth operations during service. Perform any additional duties assigned by the Chef de Partie, Sous Chef, or Executive Chef. Job Type: Full-time Pay: ₹20,000.00 - ₹21,000.00 per month Benefits: Food provided Paid time off Work Location: In person