Role & responsibilities: This is a full-time on-site role for a Female -Customer Service Representative at The Haelli in Gurgaon. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, enhancing overall customer experience on a day-to-day basis through calls, wats app texts, and resolving product and order related queries on different social media platforms Preferred candidate profile: Only Female candidates will be called for further interview process. Minimum 2 years of proven experience as Customer Service Representatives, Customer Support, and Customer Service skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Experience in retail or fashion industry is a plus Fluency in multiple languages is beneficial Experience in attending customers queries through WhatsApp chat, Instagram messages, Facebook messages. Experience in Email and Chat Support is as plus. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): Experience in handling customer queries on various social media platforms Instagram, WhatsApp, Facebook etc ? Education: Bachelor's (Required) Experience: Customer service: 2 years (Required) Language: English (Required) Location: Gurgaon H.O, Gurugram, Haryana (Required) Work Location: In person
Job: Female -Social Media Assistant Annual CTC offered: 2.6 Lacs to 6 Lacs Job Location: Sector-51, Gurugram, Haryana Working Hours: 10AM to 6PM, Mon to Saturday Role Description This is a full-time on-site role for a Social Media Assistant. As a Social Media Assistant, you will be responsible for managing our social media platforms, creating & engaging content, making and editing photos and videos. You will play a key role in promoting our brand and ensuring a positive customer experience. Qualifications Brainstorm new ideas for social media activity Develop, execute and monitor comprehensive social media strategies to drive brand awareness, engagement, and conversions across multiple platforms (Facebook, Instagram, YouTube, Twitter, and Pinterest etc.). Collaborate with cross-functional teams to create high-quality content that resonates with target audiences. Manage and track influencer relationships through negotiation and execution of sponsored campaigns. Contribute to development of the company blog on a weekly basis. Excellent Knowledge of Creating content and monitor the ongoing company presence on social media (Instagram, Facebook etc.) & Proficiency in creating engaging video content for various formats (reels/stories/videos) on Facebook/Instagram/Twitter/YouTube/Pinterest. Knowledge of targeting & custom audiences and helping customers with placing the orders over social media and assisting them in any styling requirements or selecting products. Strong Communication & Collaboration Skill. Experience in the apparel industry is a plus. Knowledge of graphic design and photo editing software is a mandatory. Previous experience in the fashion industry is beneficial. Assisting day to day customers enquiries on social media platforms and helping them to place final orders. Strong problem-solving and customer service abilities. Job Type: Full-time Pay: ₹22,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person Expected Start Date: 15/07/2025
Job: Female -Social Media Assistant Annual CTC offered: 2.6 Lacs to 6 Lacs Job Location: Sector-51, Gurugram, Haryana Working Hours: 10AM to 6PM, Mon to Saturday Role Description This is a full-time on-site role for a Social Media Assistant. As a Social Media Assistant, you will be responsible for managing our social media platforms, creating & engaging content, making and editing photos and videos. You will play a key role in promoting our brand and ensuring a positive customer experience. Qualifications Brainstorm new ideas for social media activity Develop, execute and monitor comprehensive social media strategies to drive brand awareness, engagement, and conversions across multiple platforms (Facebook, Instagram, YouTube, Twitter, and Pinterest etc.). Collaborate with cross-functional teams to create high-quality content that resonates with target audiences. Manage and track influencer relationships through negotiation and execution of sponsored campaigns. Contribute to development of the company blog on a weekly basis. Excellent Knowledge of Creating content and monitor the ongoing company presence on social media (Instagram, Facebook etc.) & Proficiency in creating engaging video content for various formats (reels/stories/videos) on Facebook/Instagram/Twitter/YouTube/Pinterest. Knowledge of targeting & custom audiences and helping customers with placing the orders over social media and assisting them in any styling requirements or selecting products. Strong Communication & Collaboration Skill. Experience in the apparel industry is a plus. Knowledge of graphic design and photo editing software is a mandatory. Previous experience in the fashion industry is beneficial. Assisting day to day customers enquiries on social media platforms and helping them to place final orders. Strong problem-solving and customer service abilities. Job Type: Full-time Pay: ₹22,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person Expected Start Date: 15/07/2025
Roles & Responsibilities: E-commerce Compliances & Laws : Strong knowledge of rules, regulations, and compliance requirements in e-commerce operations. Payment Gateway Reconciliation : Reconcile daily sales transactions from online company website, and payment gateways (Razorpay, PayPal, etc.). Taxation & Return Filing : Expertise in GST, TDS, and TCS return filing with accuracy and compliance. Import & Export Billing : Skilled in handling import/export bills, settlements, and related documentation. FOREX Transactions : Excellent understanding of foreign exchange transactions as per RBI guidelines. Sales & Purchase Data Management : Preparation and maintenance of sales/purchase records, TDS accounting, and reconciliations. Accounts Payable & Receivable : Managing vendor payments, customer collections, and timely reconciliations. Journal & Voucher Entries : Preparation and posting of journal, sales, and purchase entries in Tally ERP. Payroll & Staff Management : Monitoring attendance, leave management, and salary/payroll processing. Invoice & Bank Entries : Booking sales & purchase invoices, updating daily bank transactions, and following up with clients for payments. MS Excel Reporting : Preparing reports, reconciliations, and data analysis using advanced Excel skills. Ledger & Accounting Records : Maintaining ledgers, balance confirmations, and proper accounting records. Bookkeeping & Reconciliation : Sound knowledge of bookkeeping, bank reconciliations, and party ledger reconciliations. Credit/Debit Note Handling : Managing sales return orders and purchase credit memos. Receipts & Payments : Efficient handling and recording of day-to-day receipts and payments. Database Maintenance : Updating and maintaining accounting databases with accurate entries and reports. Client Communication : Regular follow-ups with clients regarding outstanding dues and payment deadlines. Discipline & Company Policies : Ensuring punctuality, discipline, and compliance with company policies. Logistics Coordination : Coordinating with the logistics team to maintain accurate records of shipments, dispatches, and deliveries. Inventory Management : Accurate accounting of inventory costs, stock levels, and valuations. Note: Salary is negotiable and will be based on candidate’s skills, knowledge, and experience. Job Type: Full-time Pay: ₹22,000.00 - ₹50,000.00 per month Education: Bachelor's (Required) Experience: Accounting: 5 years (Required) E-Commerce: 2 years (Required) Location: Gurugram, Haryana (Required) Expected Start Date: 01/09/2025