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1 Job openings at The Fun Burrow
Client Success Manager

Gurgaon

0 years

INR 2.4 - 3.0 Lacs P.A.

On-site

Full Time

About Us: At The Fun Burrow , we create vibrant, joyful, and memorable experiences for guests of all ages. From celebrations to casual hangouts, we’re all about fun with flawless service. We are now looking for a dynamic and professional Manager to join our growing team. Key Responsibilities: Guest Relations: Greet, assist, and ensure an excellent experience for all guests Handle queries, feedback, and special requests with professionalism and care Billing & Operations: Manage end-to-end billing process with accuracy and efficiency Ensure smooth check-ins/check-outs and POS operations Maintain records and oversee daily financial transactions Client Handling: Liaise with clients for event bookings, queries, or partnerships Maintain good relationships and ensure client satisfaction and retention Team Coordination: Supervise floor staff and support teams to ensure smooth operations Delegate tasks and resolve internal issues quickly and fairly Communication: Fluent in English with excellent verbal and written communication skills Confidently handle calls, emails, and in-person interactions with clients and guests Requirements: Prior experience in hospitality, event spaces, or customer-facing roles Excellent spoken and written English Strong problem-solving skills and a guest-first mindset Proficiency in billing software / POS systems is a plus Pleasant personality with leadership qualities and attention to detail Flexible to work on weekends, holidays, and peak hours Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

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