Job Title: Front Office Executive . Location: Noida - Sector 19 & Sector 143 Near Advant Department: Front Office Reports To: Hotel Manager / General Manager Job Summary: We are looking for a smart, well-groomed, and customer-oriented Front Office Executive to join our team at Embassy Inn. The ideal candidate should have excellent communication skills, a pleasant personality, and a passion for providing outstanding guest service. As the first point of contact for guests, you will play a vital role in creating a positive and welcoming experience at our hotel. Key Responsibilities: Greet and welcome guests warmly upon arrival. Manage guest check-in and check-out procedures efficiently. Handle room reservations, cancellations, and inquiries via phone, email, or in person. Maintain guest records and ensure accurate billing and payments. Coordinate with housekeeping and other departments to ensure smooth guest service. Address guest complaints or requests promptly and professionally. Provide information about hotel facilities, services, and nearby attractions. Maintain the front desk area in a neat and organized manner. Follow hotel policies, safety, and security standards at all times. Qualifications & Skills: Bachelor’s degree or diploma in Hospitality, Hotel Management, or a related field (preferred). Prior experience in front office or guest relations in a hotel environment. Excellent communication and interpersonal skills. Proficient in MS Office and hotel management software. Well-groomed, confident, and courteous demeanor. Ability to handle pressure and multitask efficiently. Flexible to work in shifts, weekends, and holidays. Benefits: Competitive salary and performance incentives. Accommodation and meals (if Required). Opportunities for growth and career development. Supportive and professional work environment. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Experience: Front office Executive: 1 year (Preferred) Work Location: In person
Job Title: Front Office Executive . Location: Noida - Sector 19 & Sector 143 Near Advant Department: Front Office Reports To: Hotel Manager / General Manager Job Summary: We are looking for a smart, well-groomed, and customer-oriented Front Office Executive to join our team at Embassy Inn. The ideal candidate should have excellent communication skills, a pleasant personality, and a passion for providing outstanding guest service. As the first point of contact for guests, you will play a vital role in creating a positive and welcoming experience at our hotel. Key Responsibilities: Greet and welcome guests warmly upon arrival. Manage guest check-in and check-out procedures efficiently. Handle room reservations, cancellations, and inquiries via phone, email, or in person. Maintain guest records and ensure accurate billing and payments. Coordinate with housekeeping and other departments to ensure smooth guest service. Address guest complaints or requests promptly and professionally. Provide information about hotel facilities, services, and nearby attractions. Maintain the front desk area in a neat and organized manner. Follow hotel policies, safety, and security standards at all times. Qualifications & Skills: Bachelor’s degree or diploma in Hospitality, Hotel Management, or a related field (preferred). Prior experience in front office or guest relations in a hotel environment. Excellent communication and interpersonal skills. Proficient in MS Office and hotel management software. Well-groomed, confident, and courteous demeanor. Ability to handle pressure and multitask efficiently. Flexible to work in shifts, weekends, and holidays. Benefits: Competitive salary and performance incentives. Accommodation and meals (if Required). Opportunities for growth and career development. Supportive and professional work environment. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Experience: Front office Executive: 1 year (Preferred) Work Location: In person