The Craft Tank

Account Manager – Client Relations & Business Development Location: Mumbai (Hybrid) Full-time About TheCraftTank, We are a creative strategy-led agency based in Mumbai, known for shaping breakthrough campaigns and building bold brand stories. From launching FMCG disruptors to scaling digital-first D2C brands, our work speaks for itself. We've partnered with marquee brands like Pintola, Fit & Flex, mCaffeine, Swiss Beauty, Denver for Men and more. We specialise in: * Brand Identity * Packaging * Digital Campaigns * Influencer Collaborations * E-commerce Support * Product Photography * Website & Social Media Management We’re now growing our team and looking for someone equally passionate about branding and business. Role: Account Manager As our Account Manager, you will be the driving force behind nurturing client relationships, crafting compelling sales pitches, and exploring new business opportunities. You will work closely with our creative and strategy teams to bring impactful ideas to life for existing and potential clients. Key Responsibilities: * Manage day-to-day communication and strategy with existing clients * Build and pitch tailored proposals to new prospects * Identify growth opportunities within current accounts * Lead client onboarding, briefings, and review meetings * Collaborate with internal teams to ensure deliverables are on-brand and on-time * Stay updated with industry trends and help shape strategic creative solutions * Represent TheCraftTank in external meetings, presentations, and networking events Who We're Looking For: * 2–5 years of experience in a creative agency or digital marketing setup * Proven experience in client servicing, account handling, or business development * Strong understanding of branding, packaging, digital content, and influencer campaigns * Excellent communication & presentation skills (verbal + visual decks) * A relationship-first mindset with sharp business acumen * Ability to multitask, manage timelines, and lead discussions independently * Comfortable working in a fast-paced, idea-driven environment Bonus If You Have: * Hands-on experience pitching to D2C, FMCG, or lifestyle brands * Existing client connects or leads in the marketing ecosystem * Passion for storytelling, branding, or content creation How to Apply: Drop your resume and portfolio (if any) at hello@thecrafttank.com with the subject line: 'Application – Account Manager' Or send us a quick LinkedIn DM!