§ according to company standards, ensuring dust free room. § Clear the soiled linen, garbage from the floors & public area. § Would also entail checking of various furniture and fixtures in the rooms for their proper functioning and cleanliness. § Reporting and ensuring completion of all repairs works in rooms through the HK Executive. § Replenish mini bar in the rooms and have the consumption posted through housekeeping desk. Maintain all related records on consumption. This activity is done during regular room cleaning as well as on check-out § Collection of laundry and on time delivery. § Evaluating the quality of linen in circulation and segregating them for discard, after the supervisor’s consent. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
§ Greet and welcome guests upon arrival. § Register guests as per LTH Standards and immediately update the system. § Promote Lemon Tree Smiles Program and provide recognition and benefits to all present members § Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests and post them into the system. § Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested § Providing guests with information regarding hotel facilities and local attractions § Handle reservation requests at the desk directly when required § Use guest name whenever possible in accordance with LTH standards § Actively contribute to LTS and up selling programs § Handle restaurant bookings promptly and efficiently, whilst promoting in-house facilities § Be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests § Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests § Demonstrate thorough knowledge of and actively sell all products, services and special events within the hotel § Speedy fulfilment of guest requests is the main focus of this role. These will include maintaining keys, handling messages and couriers, photocopying and assisting with business centres functions, arranging office transfers, co-ordinating car hires and levying the charges contracted with the company or published tariffs. § While the Associate is working as a telephone operator his / her role would consist of handling external calls for in house guests, logging down of messages for guests and also re-directing calls to functions within the hotel for whom calls may come § Guest arrivals co-ordination: Preparation of the arrival list of the previous day–for the day, rooms allocation with relevant information, co-ordinating functions, sending cars for airport pick-ups if required. Job Type: Full-time Pay: ₹10,000.00 - ₹16,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Work Location: In person Speak with the employer +91 9168391699
Handle challenging situations with guests diplomatically. Maintain a high level of output and quality regardless of the task load. Take initiative and act quickly to deliver projects in a professional manner. Take action to ensure overall success of department / organization. Coordinate with other departments - HK, Engg, F&B, and Accounts Looking after the working condition of equipment at FO Control FO cash / IOU clearance Taking handover from previous shift Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company C form deposits Monitoring the house position, room reservations and room blockings (current and next shift) Ensuring approved billing, cashiering and accounting practices are followed Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest. Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Commission pay Education: Higher Secondary(12th Pass) (Required) Experience: Microsoft Office: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Work Location: In person
· Record and reconcile all money collection. · Count and verify money in cashier envelopes. · Prepare bank deposit slips. · Properly account all disbursements made there from. · Prepare General Cashier’s daily report. · Issue floats to cashiers as authorized, keep relevant records and monitor overall float position. · Prepare monthly petty cash report for reimbursement. · Prepare monthly liquor consumption report. · Handle all foreign exchange receipts for banking. · Maintain adequate supplies of outlet dockets and other stationery for cashiers. · Maintain a record of cashier discrepancies for investigation and follow up. · Monitor foreign exchange rates timely to ensure that the hotel’s rates are appropriate. · Assist with distribution of month end reports as directed by supervisor. · Ensure compliance with legislated health and safety requirements within the workplace. · Comply with all Corporate and Hotel Standards and Procedures. · Actively promote a work environment which cares for guests and associates alike. · Assist in preparation of Taxation Returns · Handle BTC as required. Dispatch error free bills on time in coordination with Sales team. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 9168391699
The Front Office Executive will thereafter be responsible in his/her shift for all Front Office (FO) operations including reservations, reception, bell desk, etc. The daily job responsibilities would include: Convey a high level of understanding of the importance of attending to details & ensure accuracy by verifying work against standards or input of others. Handle challenging situations with guests diplomatically. Take extra steps to ensure work was completed despite a lack of cooperation from others. Pursue increased responsibility Maintain a high level of output and quality regardless of the task load. Take initiative and act quickly to deliver projects in a professional manner. Take action to ensure overall success of department / organization. Maintain an organized system to ensure that processes are getting completed on time Preparing duty schedule/shifts and taking daily briefing Billing of courier, transportation, newspaper Preparing reports-DBR, GSTS, ROB, Comparison Maintain reservation and room position control with sales Coordinate with other departments - HK, Engg, F&B, and Accounts Looking after the working condition of equipment at FO Control FO cash / IOU clearance Taking handover from previous shift Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company C form deposits Monitoring the house position, room reservations and room blockings (current and next shift) Controlling the allocation of hotel cars Ensuring that front office related statutory norms are met Ensuring approved billing, cashiering and accounting practices are followed Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest Constantly update his/her self on regular customer preferences, technical knowledge and skills. In addition, to also help new colleagues in climbing the learning curves quickly. Job Type: Full-time Pay: ₹20,000.00 - ₹27,893.90 per month Benefits: Health insurance Life insurance Paid time off Schedule: Day shift Evening shift Morning shift Night shift Work Location: In person Speak with the employer +91 9168391690