Job title: Technical Support Engineer Location: Mumbai & Pune (On-site) Key Responsibilities: Handle client calls and emails related to VoIP, PBX, internet, and phone system issues. Configure PBX systems (Asterisk, Vicidial, GoAutoDial) for new clients. Port phone numbers and manage remote installations of VoIP and internet services. Provision and set up IP phones and new phone systems. Follow up on support tickets to ensure timely resolution. Create, manage, and document support tickets as per SOP. Coordinate with on-site technicians for system deployments and troubleshooting. Install, maintain, and upgrade software for IP cameras. Perform troubleshooting using tools like Wireshark and Tcpdump. Maintain and manage systems like Dialer, VoIP, FTP Server, WatchGuard, VPN, Firewalls, Routers & Switches. Perform server and network maintenance (Windows Server, Linux/CentOS). Write and maintain documentation for recurring issues and resolutions. Required Skills: Excellent verbal and written communication skills. 3+ years of experience in Vici dialer and GoAuto Dialer. Strong analytical and problem-solving skills. Highly organized with strong documentation habits. Ability to work under pressure and handle multiple tasks. Self-starter and critical thinker who actively seeks solutions. Willingness to work outside core hours for emergency support. Must have access to High-speed internet (10Mbps or higher), Functional computer, Quiet work environment 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗴𝗿𝗼𝘄 𝘄𝗶𝘁𝗵 𝘂𝘀? Apply now at reetika.g@tgcstaffing.com or WA 8854055379 with your #resume and a quick note on why you're the right fit for this role.

Job title: Digital Marketing Executive (Performance Marketing) Experience: 2+ Years Location: Ahmedabad (On-site) Industry: IT Services Preferred 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: Develop & execute B2B digital marketing and SEO strategies Optimize website content for search engines & user experience Conduct keyword research & implement SEO best practices Create engaging B2B content for digital platforms Implement & optimize email campaigns for lead nurturing Monitor, analyze, & report campaign performance Collaborate with internal teams & external agencies Manage paid ad platforms & campaigns Qualifications: Bachelor's degree in marketing or related field 2+ Years experience as a digital marketing Excellent verbal and written communication skills and interpersonal skills Excellent understanding of digital marketing concepts Experience with business to customer social media and content generation Strong creative and analytical skills 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗴𝗿𝗼𝘄 𝘄𝗶𝘁𝗵 𝘂𝘀? Apply now at reetika.g@tgcstaffing.com or WA 8854055379 with your #resume and a quick note on why you're the right fit for this role.