Territory Sales Manager

Role & responsibilities

Primary Responsibilities:

1) Connect with the customer

• i) Implement CRM through post sale customer meets, referrals
• ii) Understanding customer insight

2) Generate demand

• i) Plan manpower for Demand generation , RF and RMP activities
• ii) Train manpower on regular basis
• iii) Plan various DG activities and implement effectively
• iv) Explore SHG and otherways of DG
• v) Maintain resale value at par or better than market leader

3) Enable finance

• i) Prospect & activate local Tie-ups with Banks/NDFC/ Private financiers
• ii) Implement effective recovery management process (RMP)

4) Expand network

• i) Identify all potential markets
• ii) Plan for productive effective network
• iii) network planning based on market requirements, competition and appoint

5) Ensure dealer viability

• i) ensure dealership standards (Corporate identity, DMS, MP, SE) by regualr audit
• ii) Understand break even volumes for dealer
• iii) Implement changes to improve ROI

6) Acquire market interlligence

• i) Collect market information, competitor numbers, industry size
• ii) information on permit status , govt regulations
• iii) understand the finance matrix of competition, and pricing of competition
• iv) cutomer insights of competition's customers

7) Manage relationships

• i) Develop good relationship with various busniess partners like dealers, banks, NBFC, Consultants, private financiers, Self help group and govt officials
• ii) Leverage the relationships with better negotiation and achieve win win
• iii) Establish network with the unions and govt dept
• iv) Liason with govt officials and SHG to understand the govt schmes and procedures in getting bulk orders