Role Description The Corporate Bank Technology team have an established Digital Service Manager programme (DSM) to implement a new transformational platform which will provide digital customer service experience where customers can interact with ease and simplicity. Delivery of DSM functionality will transform customer experience by providing omni-channel capability, quality of information, real-time interactions with the bank, self-servicing, deliver optimised business processes, APIs linking to back-end systems, robotics and machine learning to facilitate improvements in processes. The programme will transform the way clients and internal users interact with each other by delivering automation, reducing client onboarding and service turnaround times, all with the aim of protecting and growing the business. The DSM programme team is looking to hire Site Reliability & DevOps engineers to join the Pune development team with emphasis on maintaining uninterrupted operations from the beginning to the end of a softwares life cycle and will require deep engagement and contribution in all phases of SDLC (Software Development Life Cycle). You will continually drive the standards and adherence to the Productionization of new applications & features, change management process and Non-Functional Requirements ensuring applications are built with stability in mind and require minimal manual processes in day-to-day production support activities. All engineers within the team will be required to develop and implement high quality code aimed at achieving the desired business outcomes. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Design & implement automated deployment pipelines, and rework existing deployment solutions to the target state. Work on SRE tools, design and implement monitoring and observability solutions. Work with development teams to bring the solutions to the required state for automating deployment recovery observability. Ensure deployment monitoring solutions are compliant with the Bank standards for SDLC. Enhance, develop, and maintain an automated workflow for onboarding of new features and major changes into Production. Continuous analysis of change related production issues and feedback bug fixes into application backlog for future sprints and releases, while actively monitoring and seeking opportunities, new methods, trends, capabilities, and products to the advancement of the organization Proactively build and implement services to make IT and support better at their jobs, as well as own process of tracking manual incidents and identifying means of automation, employing both strategic and short-term tactical solution Reduce TOILs which refers to repetitive, constant, and predictable tasks, while monitoring releases and successfully deploying into production Build tool to monitor the incidents/feed effectively and work with leads to define Service level agreement and Service level objective, as well as maintain NFR standards, baseline numbers and infra requirement. Identify work items for optimizing the SDLC controls to improve service reliability in addition to identifying and communicating risks associated with new features and major changes into Production. Participate in the end-to-end product life cycle, including requirements gathering, solution design, development, testing, and implementation. Design and develop solutions (configuration and development) in accordance with requirements and feature definitions, and in line with the overall architecture direction of the DSM programme. Undertaking peer reviews of, and creating solution architectures and designs, taking into consideration specific business and technical constraints, requirements, and dependencies. Mentoring colleagues on adapting technologies, supporting in tricky situations, and encouraging to learn. Your skills and experience Extensive overall IT experience and experience building software and system while managing application/platform infrastructure, Access Management Program (APM) tools such as New Relic or AppDynamics, creating dashboards and alerts, logging tools such as Splunk, creating dashboards and alerts, documenting processes, and knowledge, and working experience of change management/production/operation, and incident tracking tools (i.e., Remedy, Heat, ServiceNow etc.) Relevant experience with GitHub actions, Terraform (Preferably on Google Cloud), Google Cloud with SDK, Kubernetes deployment automation, OpenShift deployment automation, experience in configuring Jenkinss pipeline preferably with groovy scripting, maven in Java and spring boot application and docker with expertise on shell scripting and certificate management, knowledge of J2EE and spring boot applications with basic programming skills Exposure to writing scripts in any scripting language (Bash/Python/PowerShell) Infrastructure as code, cloud, automation, continuous integration/continuous deployment, or development (CI/CD) pipeline etc., Must be an expert engineer with a passion for good architecture and design. Must be hands-on in designing, developing, and implementing a wide array of products. Ability to communicate complex ideas simply and effectively with concise written artefacts. Teamwork and communication skills are essential. Passion for quality and continuous improvement of processes and software, well versed with software engineering practices. Experience with Test Driven Development and Agile software development methodologies. Ability to work in a fast-paced environment and create a positive working atmosphere. Passion for sharing knowledge and best practices, and promote collaboration, in virtual/ matrix teams. Must have experience driving a team towards end-to-end product development. Technical Skills: Candidate should have experience in several of the following: OpenShift application installation and setup. Excellent knowledge of Deployment - Automation & CI: GIT, Maven, Ant Artifactory, Jenkins, TeamCity, uDeploy. Excellent knowledge of Terraforms, chef, Splunk, Puppet, Nagios, SonarQube, Maven/Gradle, Service Mesh, ELK, Nodejs Bash/Shell scripting. Good knowledge of Docker/Kubernetes/OpenShift/GCP. Digital certificates (creation, handling, installation, troubleshooting). Operating skills, good knowledge of Linux commands (files/directories, SCP, network/ports). Install new Upgrade existing product installations, creation of silent installers. Understand and maintain configuration of (business) applications. Experience with the following would be highly desirable: Analytics experience with tools such as Tableau, QlikView. Knowledge of standard databases like Oracle, MS-SQL and appreciation of Big Data/ NO SQL approaches. Knowledge of web containers, like Apache, and J2EE servers: JBoss, Oracle Weblogic, IBM Websphere etc.
