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3.0 - 5.0 years
3 - 6 Lacs
Mumbai, Maharashtra, India
On-site
As a Technical Business Analyst within Nokia s Telecom Expense Management (TEM) team, youll play a crucial role in transforming our financial operations through innovative technology solutions. Collaborating closely with cross-functional teams, you will design and implement automation solutions on the ServiceNow platform to enhance our processes, including AI-enabled tools for invoice processing and spend analysis. The fast-paced, dynamic work environment fosters creativity and collaboration, empowering you to drive impactful changes while ensuring operational excellence. You have: Bachelors degree in computer science, Information Technology with 3-5 years of experience in technical business analysis or a similar role Proficiency in ServiceNow development Experience in AI/ML implementation projects Experience with process automation and optimization Strong understanding of financial processes and systems It would be nice if you also had: Project management skills Programming and development capabilities Experience in process mapping and optimization Design and implement automation solutions on the ServiceNow platform to enhance Telecom Expense Management (TEM) financial processes. Lead the development of AI-driven tools for invoice processing, audit rules, and spend analysis. Create and maintain comprehensive technical documentation for all automated processes. Conduct user acceptance testing (UAT) and oversee enhancement implementations for operational excellence. Collaborate with cross-functional stakeholders to identify and optimize existing workflows for automation opportunities. Ensure operational continuity during the transition from manual processes to automated solutions. Analyze and refine TEM financial processes such as invoice validation and audit procedures. Act as a liaison between technical and business teams, effectively communicating requirements and solutions.
Posted 1 week ago
3.0 - 5.0 years
3 - 6 Lacs
Kolkata, West Bengal, India
On-site
As a Technical Business Analyst within Nokia s Telecom Expense Management (TEM) team, youll play a crucial role in transforming our financial operations through innovative technology solutions. Collaborating closely with cross-functional teams, you will design and implement automation solutions on the ServiceNow platform to enhance our processes, including AI-enabled tools for invoice processing and spend analysis. The fast-paced, dynamic work environment fosters creativity and collaboration, empowering you to drive impactful changes while ensuring operational excellence. You have: Bachelors degree in computer science, Information Technology with 3-5 years of experience in technical business analysis or a similar role Proficiency in ServiceNow development Experience in AI/ML implementation projects Experience with process automation and optimization Strong understanding of financial processes and systems It would be nice if you also had: Project management skills Programming and development capabilities Experience in process mapping and optimization Design and implement automation solutions on the ServiceNow platform to enhance Telecom Expense Management (TEM) financial processes. Lead the development of AI-driven tools for invoice processing, audit rules, and spend analysis. Create and maintain comprehensive technical documentation for all automated processes. Conduct user acceptance testing (UAT) and oversee enhancement implementations for operational excellence. Collaborate with cross-functional stakeholders to identify and optimize existing workflows for automation opportunities. Ensure operational continuity during the transition from manual processes to automated solutions. Analyze and refine TEM financial processes such as invoice validation and audit procedures. Act as a liaison between technical and business teams, effectively communicating requirements and solutions.
Posted 1 week ago
3.0 - 5.0 years
3 - 6 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
As a Technical Business Analyst within Nokia s Telecom Expense Management (TEM) team, youll play a crucial role in transforming our financial operations through innovative technology solutions. Collaborating closely with cross-functional teams, you will design and implement automation solutions on the ServiceNow platform to enhance our processes, including AI-enabled tools for invoice processing and spend analysis. The fast-paced, dynamic work environment fosters creativity and collaboration, empowering you to drive impactful changes while ensuring operational excellence. You have: Bachelors degree in computer science, Information Technology with 3-5 years of experience in technical business analysis or a similar role Proficiency in ServiceNow development Experience in AI/ML implementation projects Experience with process automation and optimization Strong understanding of financial processes and systems It would be nice if you also had: Project management skills Programming and development capabilities Experience in process mapping and optimization Design and implement automation solutions on the ServiceNow platform to enhance Telecom Expense Management (TEM) financial processes. Lead the development of AI-driven tools for invoice processing, audit rules, and spend analysis. Create and maintain comprehensive technical documentation for all automated processes. Conduct user acceptance testing (UAT) and oversee enhancement implementations for operational excellence. Collaborate with cross-functional stakeholders to identify and optimize existing workflows for automation opportunities. Ensure operational continuity during the transition from manual processes to automated solutions. Analyze and refine TEM financial processes such as invoice validation and audit procedures. Act as a liaison between technical and business teams, effectively communicating requirements and solutions.
Posted 1 week ago
9.0 - 14.0 years
20 - 35 Lacs
Bengaluru
Work from Office
Lead automation and expense management initiatives across global network platforms. Ensure secure, cost-effective operations, enhance reliability via SRE practices, and oversee vendor TEM performance, reporting, and billing accuracy. Required Candidate profile Exp in network automation, CI/CD, and cost governance. Skilled in SRE, telecom expense management, circuit cleanup, vendor coordination, and performance reporting using Power BI and Microsoft 365.
Posted 3 weeks ago
1 - 3 years
3 - 3 Lacs
Bengaluru
Work from Office
We are hiring Tele-communications Expense Management Analyst (Order Fulfilment / Telecom Billing) for Bangalore Location. Designation: Senior Process Executive Experience: 1-3 years Qualification: Any graduate- full time education Shift: Rotational Shifts Notice Period - Immediate to 15 days Location: Bangalore Selected Responsibilities: Collect data and perform analysis of telecom billing, inventory and contractual information. Analyze telecommunications information including invoices, contracts, usage reports, inventory data and CSRs to determine expenses and savings that may achieved. Determine baseline cost factors. Determine compliance with existing services contracts. Conduct analysis to identify items for cost savings. Support the engineering, documentation and implementation of identified cost savings opportunities. Compile Client Telecom Inventory, contract pricing, and invoice pricing. Qualifications: Minimum of Bachelor's Degree. Minimum 1-3 years experience in one of the following areas related to Telecom Expense Management (TEM): Telecom Auditing; Telecom architecture; Carrier services; Carrier billing solutions ; TEM solutions; and/or Telecom accounts payables. Possess strong data gathering and management skills. Experience in carrier services, carrier billing solutions and TEM solutions. Experience in telecom auditing for carrier and enterprise services. Possess basic knowledge of telecom architecture, TEM process re-engineering activities and/or telecom accounts payables activities. Basic knowledge of various telecommunication products and services. Basic understanding of telecom technology and/or billing systems; prefer previous experience with telecom contracts. Possess strong written and verbal communication skills. They should be comfortable in presenting ideas, articulating complex concepts clearly and effectively, and engaging in active discussions with team members and clients. Regards, Infosys BPM Recruitment team
Posted 1 month ago
3 - 7 years
2 - 6 Lacs
Bengaluru
Work from Office
Description TM/CM/XPS Overal 5-6 years SAP experience Should have 2-3 years experience on either SAP TM / Assist4 or XPS Configure TM system settings, master data, transportation networks, carrier data and relevant business processes Worked on EDI/API integrations with Third party Interfaces in Outbound delivery processed Customize and enhance SAP TM functionalities through appropriate extensions, integrations and enhancements Collaborate with business stakeholders to analyze the transportation management needs and translate them into effective TM solutions Knowledge of Supply Chain Management processes particularly transportation and logisitcs Work with third party-party systems and interface as necessary Integrate TM with other SAP modules (e.g. ECC, EWM) and third party systems to create a seamless supply chain solution Should have 2-3 years experience on either SAP TM / Assist4 or XPS Positive attitude and zeal to learn is a must requirement. Should have 2-3 years experience to work on enhanacement or implementation project Should have good experience to have worked on waterfall methodology Additional Worked on ALE/EDI/Idoc integrations with Third party Interfaces in Procurement and Production warehouses Extensively Worked on Smart forms, integration technologies with Printer configuration along with Basis teams Worked on RF configuration in integration with Barcode Technology Worked on all RICEFS components. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills SAP Transportation Management Languages RequiredENGLISH Role Rarity Niche
Posted 2 months ago
8 - 13 years
8 - 15 Lacs
Pune, Bengaluru
Hybrid
Role & responsibilities Partner with Sakon Implementation Managers (IMs) and clients to manage Sakon TEM platform implementations. Work on Internal and External projects and ensure the projects are completed within the stipulated timeframe. Work with the internal teams to deliver accurate, quality service to clients through the implementation process. Assist the Sakon IMs in stakeholders engagement to document current business process. Gather information from customers, evaluate their needs and create implementation solutions along with the Sakon IMs. Ensure completion of internal deliverables and meeting milestones Maintain the Service Delivery Plan, track the deliverable schedule and weekly task list. Proactively identify project risks Communicate project progress to all stakeholders. Coordinate Sakon resources from the Audit, Carrier, and Technical teams. Update all internal tracking systems in a timely manner. Manage multiple implementations in parallel. Assist the Sakon IMs in transitioning accounts to internal and partner Account Management teams. Help us work smarter as we scale and streamline the way we deliver our data solutions and innovative technology to clients. Drive decision-making and alignment across a wide range of teams to move project deliverables forward and remove barriers to success. Connect dots internally and use feedback to improve processes across the organization - or create new ones entirely. Expertly navigate changing requirements (a.k.a. scope creep) and set appropriate expectations with customers. Preferred candidate profile 8+ years of experience working within the telecoms industry or corporate telecom department, with a proven history of project management, SaaS implementations and adhering to excellent service management principles. Experience or working knowledge of Enterprise TEM and Mobility Solutions and best practices, and Enterprise Financial Systems a plus Strong understanding of Project Management principles and methodologies. Strong MS Excel and Word skills (MS Office), knowledge of MS Project or equivalent Able to seamlessly adjust your communication style for internal and external audiences at all levels of the organization and with varying levels of technical expertise. Extremely organized with an appreciation for process and documentation Detail-oriented and can balance multiple projects and deliverables concurrently. A passion for helping clients and addressing some of the biggest challenges in different business verticals. Comfortable with ambiguity and resourceful in navigating uncharted territory. Perks and benefits Flexible Holiday Policy (choose your own holidays) Hybrid Working Options. Life & Medical Insurance. Focus on Skill Development, Re-imbursement for Certifications. Wifi-Mobile bill reimbursement. Employee well-being activities.
Posted 3 months ago
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