Tellecaller

Job Title: Telecaller
Location: Kozhikode
Experience: Freshers , 0–2 years preferred
Job Type: Full-time

About Oppam Academy:
Oppam Academy is part of Oppam, Kerala’s leading mental health platform. We are committed to creating impactful learning experiences and courses that empower individuals to enhance their mental wellbeing.

About the Role:
We are looking for a motivated Telecaller who can not only engage with prospective students but also convert leads into quality enrollments. You will be the first point of contact for prospects, helping them understand our courses and guiding them through the enrollment process.

Key Responsibilities:

• Reach out to prospective students and clients to share details about Oppam Academy’s courses and programs.
• Respond to inbound queries with accurate information and a solution-oriented approach.
• Convert leads into quality enrollments by understanding prospects’ needs and guiding them through the enrollment process.
• Maintain and update records of leads, follow-ups, and student interactions in the CRM system.
• Collaborate with marketing and admissions teams to improve lead quality and conversion rates.
• Provide feedback from calls to refine outreach strategies and messaging.

Skills & Qualifications:

• Education background in Psychology is a plus .
• Excellent communication and interpersonal skills in English and Malayalam.
• Confidence and a friendly, professional phone manner.
• Basic computer skills or knowledge.
• Strong persuasion and problem-solving skills to convert leads effectively.
• Target-driven, self-motivated, and enthusiastic about promoting learning initiatives.

What You’ll Gain

• Hands-on experience in lead conversion and student engagement.
• Training in communication, sales, and mental health education.
• Be part of a mission-driven organization making a real impact in mental wellbeing.
• Collaborative work space ,

Job Types: Full-time, Permanent

Work Location: In person