Job
Description
About the Role We are seeking motivated and knowledgeable Tele Agri Advisors to join our agriculture support team in Bhopal. The role involves providing expert telephonic advisory services to farmers and agri-input dealers, supporting them with crop management, product recommendations, and timely solutions to field-level challenges. Key Responsibilities Make outbound calls to farmers, dealers, and agri-partners to provide crop advisory support. Understand farmers' needs related to crops, pests, soil, weather, irrigation, etc., and offer accurate recommendations. Explain the benefits and application of agri-inputs like fertilizers, pesticides, bio-products, and seeds. Keep records of calls, queries, feedback, and complaints in the CRM system. Coordinate with field officers and agronomists to ensure updated regional knowledge. Share promotional offers, schemes, or updates regarding agri-products over call or WhatsApp. Resolve farmer issues efficiently or escalate technical queries to the appropriate expert. Assist in collecting feedback and conducting tele-surveys. Maintain a high level of customer satisfaction and trust. Requirements Education: B.Sc. / M.Sc. in Agriculture / Agronomy / Horticulture or related field Experience: Minimum 6 months to 2 years in agriculture advisory / call center / agri-input company preferred Skills: Strong verbal communication in Hindi (local dialects will be a plus). Basic computer knowledge and familiarity with MS Excel / CRM software. Customer handling and patience to deal with rural queries. Knowledge of local cropping patterns, pests, and seasonal concerns Preferred Attributes Familiar with MP region cropping cycles and agri-climatic conditions. Ability to work in a target-driven environment. Passionate about helping farmers and improving rural livelihoods Female candidates are also encouraged to apply . Working Hours 10:00 AM – 7:00 PM, Monday to Saturday Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Morning shift Weekend only Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Agriculture: 1 year (Preferred) Work Location: In person
