Tele Calling Executive
Department:
About NoBroker
NoBroker.com is India's leading brokerage-free real estate platform, connecting property owners, buyers, and tenants directly without intermediaries. Founded in 2014, NoBroker has grown into a leading PropTech company with a strong presence across major Indian cities.
Role Overview
Tele Calling Executives
Key Responsibilities
- Handle
inbound and outbound calls
for approximately 34 hours daily as part of a voice-based customer interaction process. - Understand customer requirements and provide suitable information, solutions, and assistance related to NoBroker's property and services.
- Build strong customer relationships through effective communication, regular follow-ups, and timely resolution of queries.
- For sales-related interactions, pitch relevant NoBroker services, negotiate effectively, and convert qualified leads into customers.
- For customer-service interactions, act as a relationship manager for customers and ensure a smooth and satisfactory service experience.
- Maintain accurate records of customer interactions, leads, follow-ups, and conversions using internal CRM and calling tools.
- Adhere to company processes, quality standards, and customer-service guidelines.
- Work towards individual and team performance goals and contribute to overall business objectives.
- Ensure a positive customer experience through professional communication and effective problem-solving.
Perks & Benefits
Performance Incentives:
Up to 20,00025,000 per month, depending on role and performance.Health Insurance:
1 lakh group insurance per year, fully paid by the company.Career Growth:
Opportunity to progress to Assistant Manager roles based on performance and experience.Promotions:
Performance-based promotions, with regular performance reviews.Rewards & Recognition:
Monthly recognition for high-performing employees.Team Engagement:
Regular team activities, parties, and Annual Day celebrations.Employee Referral Program:
Referral incentives for successful hires.
Eligibility & Skill Requirements
Education:
10th, 12th, or Graduate candidates can apply.- Candidates should
not be currently pursuing
any full-time, part-time, online, or distance-learning course. Experience:
Freshers and candidates with relevant customer service, telecalling, sales, or relationship-management experience can apply.- Excellent
verbal communication and interpersonal skills
. - Customer-oriented approach with good listening and problem-solving abilities.
- For sales responsibilities, candidates should have good
negotiation, persuasion, and target-oriented skills
. - Basic proficiency in
MS Office, CRM, and calling tools
. Languages:
English is mandatory. Hindi, Kannada, Tamil, Telugu or Marathi will be an added advantage.- Candidates should
not be currently engaged in any real estate business or property brokerage
. - Candidates should be available for
immediate joining
. Age:
18 to 30 years.
Work Schedule
6-day working week
- Saturday and Sunday are working days.
- One rotational weekly off between Monday and Friday.
- Leaves are generally not approved during the first three months of joining, except in emergencies.
Why Join NoBroker?
customer service, sales, relationship management, and real estate operations
