Telecaller/Admission counselor

Job Description

Job Description of Admission Telecaller Cum Counselor Bottom of Form Handling Inbound and Outbound Calls : Making and receiving calls to prospective students, parents, or other stakeholders interested in the college programs. Guidance and Counseling : Advising potential students on the best course of action based on their educational background, interests, and career goals. Providing counseling sessions to address concerns and queries regarding the admission process, course curriculum, career prospects, etc. Lead Generation and Follow-Up : Generating leads through various channels such as online inquiries, referrals, and promotional activities. Following up on leads to maintain engagement and interest in the institution's offerings. Converting Leads into Admissions : Convincing prospective students to enroll in the institution's programs by highlighting the benefits, advantages, and unique selling points. Using persuasive communication skills to overcome objections and address doubts effectively. Providing Information: Furnishing detailed information about the institution's courses, admission procedures, fees, scholarship opportunities, placement and other relevant details to potential students and parents. Administrative Tasks : Maintaining accurate records of all interactions with potential students, including call logs, emails, and other correspondence. Assisting with administrative tasks related to admissions, such as filling out forms, processing applications, and scheduling appointments. Meeting Targets and Goals : Working towards achieving predefined targets and goals related to student enrollment, conversion rates, and revenue generation. Working Knowledge of MS Excel & Word. Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Weekend availability Work Location: In person