Posted:4 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A telecaller, also known as a telemarketer or phone sales representative, is responsible for contacting potential and existing customers via phone to promote products or services, gather information, or handle customer inquiries. They play a key role in building relationships, generating leads, and potentially closing sales. Key Responsibilities:

  • Outbound Calls:Making a high volume of calls to potential customers to introduce products or services, explain their features and benefits, and persuade them to make a purchase or schedule an appointment.
  • Inbound Calls:Handling incoming calls from customers, addressing their inquiries, resolving complaints, and providing support.
  • Lead Generation and Sales:Identifying potential customers, nurturing leads through follow-up calls, and converting them into sales or appointments.
  • Customer Relationship Management:Maintaining accurate records of customer interactions, updating customer databases, and building strong customer relationships.
  • Product Knowledge:Staying updated on product features, benefits, pricing, and promotional offers to effectively communicate with customers.
  • Meeting Targets:Achieving daily or weekly call targets, sales quotas, or other performance goals.
  • Customer Feedback:Gathering customer feedback and reporting it to relevant teams for product improvement or service enhancement.
  • Compliance:Adhering to telecalling scripts, company policies, and relevant regulations.

Essential Skills:

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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