TELECALLER

Job Title: TELECALLER
Location: TRICHY

Job Summary:

We are looking for an enthusiastic and skilled Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers or clients, explaining product offerings, addressing inquiries, and generating leads or sales. Your excellent communication and interpersonal skills will help you to engage with prospects and convert inquiries into positive outcomes.

Key Responsibilities:

• Make outbound calls to potential customers, explaining the company's products or services.
• Generate leads.
• Follow up with prospects to convert them into customers.
• Provide information regarding products, services, and offers to customers.
• Answer customer inquiries and resolve issues effectively.
• Maintain a record of calls, feedback, and customer.
• Handle customer objections and rejections with a positive attitude.
• Ensure customer satisfaction by providing excellent service.
• Stay up-to-date with the latest product offerings and industry trends.
• Adhere to company policies and procedures for customer interaction.

Skills & Qualifications:

• Excellent verbal communication skills.
• Strong interpersonal and listening skills.
• Ability to work in a team and meet targets.
• Good time management and organizational skills.
• Basic computer skills, including knowledge of MS Office.
• A positive attitude with the ability to handle rejection.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Female candidates only.

Work Environment:

• Full-time position.
• Office-based.
• Work hours: 9.30-6.30

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person