Telecaller

Job Responsibilities

• Outbound Calling:Making a high volume of calls to potential customers to introduce products or services, explain their benefits, and persuade them to make a purchase or schedule an appointment.
• Inbound Handling:Answering incoming calls from customers, addressing their queries, concerns, and complaints, and resolving issues effectively.
• Lead Generation:Identifying and qualifying potential customers by gathering information and assessing their needs.
• Sales Conversion:Persuading customers to make a purchase or take a desired action, such as scheduling a demo or signing up for a service.
• Customer Relationship Management:Maintaining accurate records of customer interactions, updating customer information in the database, and following up with leads to nurture long-term relationships.
• Product Knowledge:Staying up-to-date on product features, benefits, pricing, and industry trends to effectively communicate with customers.
• Meeting Targets:Achieving daily, weekly, and monthly call and sales targets set by the management.
• Customer Service:Providing excellent customer service by being polite, patient, and professional in all interactions.
• Reporting:Maintaining accurate call logs and submitting daily/weekly progress reports

Contact HR Team

9884212112

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance

Schedule:

• Morning shift

Supplemental Pay:

• Yearly bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person