Telecaller - Inside sales (B2C)

Job Description

Telecaller - (Inside Sales) ● Location: Hyderabad, Nanakramguda, Financial District ● Department: Inside sales About LeapStart: LeapStart transforms engineering education through hands-on, industry-integrated learning, bridging the gap between traditional academics and real-world skills. For more details go through website: LeapStart Job Overview: As a Telecaller , you will engage with prospective students, explain program benefits, and convert inquiries into enrolments through phone-based interactions. Key Responsibilities: ● Generate leads through outbound calls and maintain CRM records. ● Explain program details, career benefits, and enrolment processes. ● Follow up with potential students and meet sales conversion targets. ● Build strong relationships and provide excellent customer service. ● Collaborate with the team to share insights and improve sales strategies. ● Maintain accurate reports on student interactions and conversions. Key Performance Indicators (KPIs): ● Daily call volume & lead conversions. ● Customer satisfaction & feedback. ● Accuracy in CRM updates & documentation. Qualifications & Skills: ● Education: High school diploma (Bachelor’s preferred). ● Experience: Tele-calling, sales, or customer service (EdTech preferred) with minimum of 6 months to 1 year of experience. ● Skills: Strong communication, problem-solving, and goal-oriented mindset. ● Tech-Savvy: Comfortable with CRM tools and Excel. ● Languages: Telugu (Mandatory), English (Preferred), and Hindi (Additional advantage) Work Environment: ● Full-time ● Work from Office ● Rotational Week Off (Sunday not included). ● Growth-oriented team environment. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹400,000.00 per year Schedule: Day shift Ability to commute/relocate: Nanakramguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): The salary range for this position is between ₹2.5 to ₹4 LPA. We encourage you to apply only if you're comfortable with this range. Experience: Sales: 1 year (Preferred) Language: Telugu (Required) Work Location: In person